Brandy Hanson
Pharmacy Technician
Lincolnville,KS
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
EMT-Basic
Marion County EMS (volunteer)
06.2017 - Current
- Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
- Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
- Leveraged defibrillator, oxygen, suction devices, CPR and other procedures and medications to provide advanced medical care.
- Responded to emergencies by choosing route, observing traffic conditions and avoiding dangerous situations by maintaining communications with dispatcher.
- Completed and submitted field care report, patient billing and trip ticket and daily driver unit checkout form to facilitate record-keeping requirements.
- Performed medical assessments, including airway management and splinting of fractures.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Utilized ambulances and other vehicles to transport patients to medical facilities.
- Assessed patient conditions, maintaining calm demeanor in urgent situations.
- Maintained up-to-date knowledge of protocols, procedures and medical advances.
- Used medical equipment and supplies, such as oxygen tanks and intravenous (IV) supplies.
- Dressed and cleaned wounds, administered medications and performed other duties as needed.
- Responded to emergency medical calls, providing basic life support services in accordance with protocols.
- Administered CPR, oxygen and other life-saving medical treatments.
- Responded to 911 calls for medical emergencies.
- Assisted with lifting and moving patients.
- Handled patient transfers from one medical facility to another.
- Delivered emotional support to patients and families.
- Immobilized patient for placement on stretcher and ambulance transport.
- Collaborated with medical doctors and other healthcare professionals.
- Utilized communication devices to maintain contact with supervisors.
- Observed patient behavior to report changes to medical personnel.
Pharmacy Technician
Kays Pharmacy
03.2018 - 11.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Collected co-payments or full payments from customers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Counted, measured, and compounded medications following standard procedures.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Resolved third-party billing, computer system and customer service issues.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Set up and modified patient profiles to include current medications and insurance details.
- Managed opening and closing duties for pharmacy.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Developed and implemented improvements to pharmacy organization system.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Coordinated verification and filling of more than 200 daily prescriptions in high-volume retail pharmacy environment.
Pharmacy Technician
Lanning Pharmacy
04.2016 - 08.2018
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Collected co-payments or full payments from customers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Resolved third-party billing, computer system and customer service issues.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Set up and modified patient profiles to include current medications and insurance details.
- Managed opening and closing duties for pharmacy.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Coordinated verification and filling of more than 100 daily prescriptions in high-volume retail pharmacy environment.
CNA
Salem Home
10.2014 - 07.2016
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Transported patients between rooms and appointments or testing locations.
- Supported needs of 25+ residents under long-term care
CNA
Peabody Care Center
11.2013 - 12.2014
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Facilitated personal hygiene management, feeding and ambulation.
- Documented patient information and care activities in electronic health record.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Transported patients between rooms and appointments or testing locations.
- Upheld infection control and prevention policies across different patient-facing areas.
- Supported needs of 25 + residents under long-term care
Counter Attendant
Dry Clean City
10.2011 - 04.2012
- Addressed guest complaints and resolved issues to promote satisfaction.
- Processed both cash and card purchases,
- Accurately operated cash register to process customer payments.
- Added customers clothing into system.
- Properly tagged and labeled customers clothing.
- Sort clothing into proper basket for cleaning. Examples, how much starch, color or white, wash or dry clean.
- Give customers clothing when returning for pickup.
Assistant Manager
Casey's
03.2011 - 09.2011
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Certification - Emergency Medical Technician
Hutchinson Community College
Hutchinson, KS05.2017
Pharmacy Technician - Pharmacy Technician
Hutchinson Community College
Hutchinson, KS05.2016
Certified Nurse's Assistant - Certified Nurses Assistant
Hutchinson Community College
Hutchinson, KS05.2009
GED -
Centre Jr/Sr High School
Lost Springs, KS05.2007
Skills
- Insurance Verification
- Insurance Billing
- Order Verification
- Workflow Optimization
- Drug Inventory Control
- Prescription Filling
- Medication Dispensing
- Supply Restocking
- Problem-Solving Skills
- Medicare and Medicaid Process
- Confidentiality and HIPAA
- Answering Customer Questions
Certification
- CPhT - Certified Pharmacy Technician
- EMT-B License
Timeline
Pharmacy Technician
Kays Pharmacy
03.2018 - 11.2023
EMT-Basic
Marion County EMS (volunteer)
06.2017 - Current
Pharmacy Technician
Lanning Pharmacy
04.2016 - 08.2018
CNA
Salem Home
10.2014 - 07.2016
CNA
Peabody Care Center
11.2013 - 12.2014
Counter Attendant
Dry Clean City
10.2011 - 04.2012
Assistant Manager
Casey's
03.2011 - 09.2011
Certification - Emergency Medical Technician
Hutchinson Community College
Pharmacy Technician - Pharmacy Technician
Hutchinson Community College
Certified Nurse's Assistant - Certified Nurses Assistant
Hutchinson Community College
GED -
Centre Jr/Sr High School
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