Korber One
Brandy Hauser
Terre Haute,IN
Summary
Dynamic professional with a proven track record in inventory management and team leadership, notably at Chewy Fulfillment Center CFC1. Excelled in vendor management and SAP, enhancing order fulfillment efficiency by 30%. Renowned for analytical skills and fostering a collaborative environment, adept at driving significant business and customer satisfaction improvements.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Inventory Specialist - Forklift Operator
Chewy Fulfillment Center CFC1
03.2019 - 10.2024
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Assistant Customer Service Manager
Big Red Liquors
11.2016 - 01.2020
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Reviewed overdue tickets and followed-up with customer support personnel to resolve root cause of delay.
- Created customer support strategies to increase customer retention.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Operated cash register to record transactions accurately and efficiently.
- Maintained flexibility to work variety of shifts and days of week consistent with demands of retail environment.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Elderly Caregiver
Personal Home Care Inc
04.1999 - 01.2018
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted disabled clients to support independence and well-being.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
Human Resources Associate
Kellogg's
05.2007 - 09.2014
- Researched payroll, COBRA, disability and FMLA issues.
- Facilitated year-end reviews and team strength presentations with human resources partners.
- Gathered personnel records from employees from each department.
- Coordinated and conducted new hire pre-interviews.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Completed human resource operational requirements by scheduling and assigning employees.
Skills
- Equipment Operation
- Order Fulfillment
- Vendor Management
- RFID Tracking
- Cycle counting
- Systems and software expertise
- Audit counts
- Inventory Tracking
- Discrepancy Investigation
- Warehouse Organization
- Digital and Physical Counts
- SAP
Software
CLMS
Word, Excel, PowerPoint and Outlook
Certification
- First Aid/CPR Certified
Timeline
Inventory Specialist - Forklift Operator
Chewy Fulfillment Center CFC1
03.2019 - 10.2024
Assistant Customer Service Manager
Big Red Liquors
11.2016 - 01.2020
Human Resources Associate
Kellogg's
05.2007 - 09.2014
Elderly Caregiver
Personal Home Care Inc
04.1999 - 01.2018
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