Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandy Heath

SACRAMENTO,CA

Summary

Versatile loan processing professional specializing in customer service and bank standards. Excellent communicator and decision maker with a strong eye for detail and a proactive nature. Well-qualified administrative team member bringing demonstrated knowledge and abilities in loan processing. Effective at organizing paperwork, resolving discrepancies and working with third-party vendors to clear issues and completing closings. Proficient in [Area of expertise] standards and regulations. Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Mortgage Loan Processor

DHI Mortgage Company
04.2015 - Current
  • Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
  • Prepared file for final clear-to-close by branch management.
  • Handled any conditions sent from underwriting departments.
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
  • Upheld complete confidentiality of all submitted information according to release guidelines.
  • Set up and completed loan submission packages.
  • Received on-going, comprehensive training on home loan products and mortgage process.
  • Completed denial and cancellation procedures on applicable files.
  • Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
  • Verified credit histories, personal references and employment backgrounds for each applicant.

Education

No Degree - Social Work

Austin Community College
Austin, TX
05.2016

Skills

  • Loan Records Filing and Maintenance
  • Financial Data Collection
  • Financial Underwriting
  • Credit Applications
  • Loan Paperwork
  • Customer Communication
  • Desktop Underwriter
  • Critical Thinking
  • Appraisal Verification
  • Legal Documentation
  • Lending Software Systems
  • Credit Reporting Software
  • Insurance Forms
  • Real Estate Title Concepts
  • Mortgage Loan Processing
  • Deposit and Payment Collection

Timeline

Mortgage Loan Processor

DHI Mortgage Company
04.2015 - Current

No Degree - Social Work

Austin Community College
Brandy Heath