Brandy Hettinger
Greenwich,OH
Summary
Committed safety advocate with remarkable work ethic and proven history of maintaining zero accidents. Licensed for operation. Demonstrates strong work ethic and reliability in all tasks. Quickly adapts to new concepts and processes, ensuring efficient learning and application. Receives feedback constructively, leading to continuous improvement and skill enhancement. Exhibits a high level of trustworthiness and maintains a positive outlook in challenging situations. Recognized for building strong relationships with colleagues and clients alike. Focused on delivering results while promoting a supportive workplace culture.
Overview
12
12
years of professional experience
Work History
Caregiver
Cornerstone Caregiving
Mansfield, Ohio
08.2025 - Current
- Provided compassionate support to clients in daily activities and personal care.
- Assisted clients with medication management and adherence to health plans.
- Maintained a clean and safe environment in clients' homes.
- Documented client care activities accurately for compliance and reporting purposes.
- Supported bathing, dressing and personal care needs.
- Communicated effectively with families regarding client needs and progress.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Transportation Driver
Ashland City Schools
Ashland, Ohio
08.2024 - Current
- Operated school bus safely on designated routes for student transport.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Enforced safety rules and regulations to maintain a secure environment for students.
- Communicated effectively with parents and school staff regarding schedules and concerns.
- Collaborated with transportation team to optimize routes and improve efficiency.
- Responded promptly to emergencies or unexpected situations while driving the bus.
- Monitored student behavior on the bus and enforced rules consistently.
Customer Service Representative
Home Depot
Ashland, Ohio
01.2024 - 09.2024
- Assisted customers with product selection and inquiries in a retail environment.
- Resolved customer complaints with empathy and effective communication skills.
- Maintained product knowledge to provide accurate information to shoppers.
- Handled returns and exchanges while adhering to company policies.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Transportation Driver
Ashland City Schools
Ashland, Ohio
08.2014 - 11.2023
- Operated school buses safely to transport students to and from school.
- Conducted pre-trip inspections to ensure bus safety and functionality.
- Communicated effectively with school staff regarding transportation needs.
- Collaborated with fellow drivers to coordinate schedules and routes efficiently.
- Resolved minor issues with students calmly and professionally during rides.
- Performed daily pre-trip inspections to ensure the safety of vehicles.
Waitress
Peking Restaurant
Ashland, Ohio
04.2014 - 03.2020
- Provided excellent customer service to enhance dining experience.
- Took orders accurately and communicated them to kitchen staff.
- Delivered food and beverages promptly to tables.
- Recommended menu items based on customer preferences and dietary needs.
- Handled customer inquiries and resolved issues effectively.
- Assisted in resolving customer complaints with professionalism and courtesy.
- Communicated effectively with customers regarding delivery status and issues.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted in maintaining cleanliness and organization of dining area.
- Processed payments and managed cash register transactions efficiently.
- Managed cash transactions and processed payments securely during deliveries.
Education
GED -
Mansfield City Schools
Mansfield, OH05-2003
Nursing
North Central State College
Ontario, OHSkills
- Pre-trip inspection
- Route optimization
- Emergency response
- Time management
- Attention to detail
- Problem solving
- Conflict management
- Relationship building
- Effective communication
- Active listening
- Professional attitude
- Friendly and professional
Timeline
Caregiver
Cornerstone Caregiving
08.2025 - Current
Transportation Driver
Ashland City Schools
08.2024 - Current
Customer Service Representative
Home Depot
01.2024 - 09.2024
Transportation Driver
Ashland City Schools
08.2014 - 11.2023
Waitress
Peking Restaurant
04.2014 - 03.2020
GED -
Mansfield City Schools
Nursing
North Central State College