Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandy Hicks

Pearl City

Summary

Highly motivated manager with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Excellent experience in supervising day-to-day operations, maintaining promotions, and planning purchases. Successful in meticulously managing inventory, ordering desirable stock and managing sales promotions. Personable communicator motivated to quickly resolve customer issues to maintain satisfaction and customer loyalty. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Senior Buyer

Martin & MacArthur
Honolulu
05.2025 - Current
  • Assisted in evaluating vendor proposals and negotiating terms for procurement.
  • Managed purchase orders and tracked inventory levels for timely replenishment.
  • Maintained records of supplier performance and product quality assessments.
  • Researched potential new vendors, evaluated their capabilities, and established relationships with approved vendors.
  • Identified opportunities for cost savings through bulk purchases or alternative products and suppliers.
  • Managed inventory levels by monitoring stock movements across multiple warehouses and locations.
  • Maintained accurate records of all purchased items including pricing, quantity ordered, lead times.
  • Accurately outlined terms, conditions, delivery deadlines and pricing in purchase orders.
  • Drafted purchase orders, reviewed invoices, and negotiated terms and conditions of agreements with vendors.
  • Coordinated with logistics team members regarding transportation arrangements for purchased items.
  • Developed and maintained supplier relationships to ensure on-time delivery of goods.
  • Provided guidance to junior buyers on complex purchasing processes and procedures.
  • Worked closely with finance department personnel to reconcile payments and resolve billing disputes in a timely manner.
  • Analyzed current inventory levels and forecast future needs to minimize stock outs.
  • Oversaw purchasing department by supervising staff and training new employees.
  • Monitored inventory levels to ensure adequate stock is available at all times.
  • Liaised with accounting and vendors to minimize and clear up invoice discrepancies.
  • Monitored inventory levels and placed orders to replenish stock while minimizing excess.
  • Monitored product margins and managed product resales.
  • Assessed condition of shipped products upon arrival to meet quality standards.
  • Examined, selected and purchased merchandise consistent with specification requirements.

Operations Manager

Office Depot Inc
Honolulu
08.2023 - 05.2024
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Measured and reviewed performance via KPIs and metrics.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Delegated work to staff, setting priorities and goals.

Merchandising Manager

Bed Bath & Beyond
‘Aiea
06.2009 - 06.2023
  • Developed merchandising strategies to enhance product visibility and customer engagement.
  • Coordinated seasonal product launches and promotional displays across store locations.
  • Trained staff on effective merchandising techniques and visual display principles.
  • Managed inventory levels to align with promotional events and consumer demand trends.
  • Trained, supervised and evaluated staff to optimize their performance levels.
  • Reviewed store performance data and made adjustments accordingly.
  • Increased sales through targeted merchandising plans and stocking of desirable inventory.
  • Executed multiple projects simultaneously, coordinating, and prioritizing tasks.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
  • Implemented inventory control procedures to reduce shrinkage and improve stock accuracy.
  • Managed daily operations to ensure efficient workflow and customer satisfaction.
  • Trained team members on operational procedures and safety protocols effectively.
  • Assisted in scheduling staff shifts to align with business needs and peak times.
  • Resolved customer inquiries swiftly, enhancing service quality and client relations.
  • Managed scheduling, training and inventory control.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
  • Trained and supervised cashier team on customer service best practices.
  • Ensured compliance with company policies and cash handling procedures.
  • Resolved customer complaints to maintain high satisfaction levels.
  • Implemented efficient cash management processes to streamline transactions.
  • Managed daily operations of cash register and checkout area.
  • Managed and trained cashiers on proper cash handling procedures.
  • Determined direction for seasonal merchandise by researching and analyzing trends.

Education

High School Diploma -

Waipahu High School
Waipahu, HI
05-1999

Skills

  • Inventory management
  • Operations management
  • Team supervision
  • Problem solving
  • Effective communication
  • Training and development
  • Customer service
  • Vendor relations
  • Multi-tasking strength
  • Merchandising operations
  • Plan-O-Grams
  • Interior and exterior displays
  • Visual merchandising

Timeline

Senior Buyer

Martin & MacArthur
05.2025 - Current

Operations Manager

Office Depot Inc
08.2023 - 05.2024

Merchandising Manager

Bed Bath & Beyond
06.2009 - 06.2023

High School Diploma -

Waipahu High School

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