Seasoned Director with a background in strategic planning, team leadership, and performance optimization. Known for driving company growth by developing efficient operational strategies and fostering professional relationships. Demonstrated abilities in problem solving, decision making, and communication skills to influence key stakeholders. Proven record of delivering innovative solutions and achieving organizational goals.
Overview
12
12
years of professional experience
Work History
Director of Middle and High School Programs
Girls Incorporated of Holyoke
Holyoke, MA
04.2014 - 03.2019
Oversaw Middle and High School teams, offering diverse literacy, STEM, economic literacy, and health programs.
Ensured adherence to excellence standards for all programs by aligning with programming's essential elements.
Collaborated with the team to develop programs addressing local participant needs while reviewing curricula.
Achieved high enrollment levels, attendance consistency, and retention rates across all programs.
Monitored program outcomes with grant funding definitions, and progress goals.
Participated in grant management by maintaining spending records within guidelines.
Strengthened relationships with stakeholders to enhance support and funding opportunities.
Managed budgeting processes while identifying operational performance improvement opportunities.
Facilitated collaboration between teams by encouraging open communication channels.
Partnered with staff to create professional development plans to support personal and business growth.
Delegated work to staff, setting priorities and goals.
Managed budgeting and financial planning processes for the organization.
Identified opportunities for improvement in operational performance metrics.
Collaborated with senior leadership to set long-term objectives for the company.
Analyzed data to inform decision-making and strategic direction.
Prepared staff work schedules and assigned team members to specific duties.
Cultivated relationships with stakeholders to secure support and funding for key initiatives.
Represented the organization at industry events, conferences, and public meetings.
Promoted a culture of innovation and encouraged staff to contribute ideas.
Center Director
Girls Incorporated of Memphis
Memphis, TN
09.2010 - 03.2014
Managed daily operations of Girls Inc Afterschool center for girls ages 14-18.
Oversaw recruitment, training, supervision, and counseling of staff and volunteers.
Implemented approved budget while maintaining financial records for grant compliance.
Achieved center attendance goals through effective recruitment of program participants.
Served as liaison between Memphis City School and organization to develop outreach programming.
Participated in trainings and conferences to remain informed on industry trends.
Middle School Based Program Coordinator
Girls Incorporated of Memphis
09.2010 - 03.2014
Established partnerships with Memphis schools and community organizations to implement Girls Inc National curriculum.
Collaborated with community stakeholders to assess program needs for high-needs program participants
Supervised outreach programming staff, setting objectives to improve delivery effectiveness.
Organized remote broadcasting operations with appropriate facilities, equipment and personnel.
Adapted programs in response to participant feedback and changing needs.
Organized special events related to the promotion or awareness of the program's mission or purpose.
Maintained comprehensive databases of participants, activities, and outcomes for reporting purposes.
Small Business Sales Representative
Dell Computers
Nashville, TN
08.2007 - 10.2009
Developed and maintained relationships with small business clients to enhance retention.
Managed implementation of new business solutions tailored to client needs.
Negotiated customized solutions to address specific requirements of business customers.
Collaborated with sales team to create compelling pitches for new product lines.
Achieved quarterly sales targets for multiple Dell products and services.
Conducted follow-ups on sales leads, ensuring conversion into successful sales.
Education
Master of Science - Organizational Management and Leadership
Springfield College
Springfield, MA
05-2019
Bachelor of Science - Speech Communication and Theater
Tennessee State University
Nashville, TN
08.2007
Skills
Office applications
Enrollment strategy
Team leadership
Video editing proficiency
Visual presentation skills
Professional correspondence
Stakeholder engagement
Curriculum design
Grant management
Program development
Staff training
Strategic planning
Event coordination
Attention to detail
Employee relations
Coaching and mentoring
Affiliations
HASHPPAC, Education Committee Member
Junior League of Greater Springfield, MA
Member- Communications Committee 2015
VP of Membership 2016
Placement Chair 2017
Little Red Book Shelf program volunteer
Urban League of Memphis/Young Professionals, 2012-2014
Volunteer Experience
Community Outreach Teacher, Ballet Memphis, TN, 08/01/08, Volunteer as a ballet teacher assistant during outreach session in schools that were in underserved communities., Helped kids explore movement and creativity through dance.
Volunteer, Memphis Reads Participated in literacy events held throughout Memphis City School to support literacy., Volunteered at book drives and annual read-a-long family night events.
New Member project focused on health and wellness for families in shelters, Junior League of Greater Springfield, MA, Jr. League Annual Diaper Drive to support Square One in Springfield., Collected donations, helped with marketing, drop-off of donations at Square One., Helped gather donations and supplies to paint and supply rooms for the Open Pantry Teen Parent Home., Participated in painting and putting together new beds and cribs for moms and babies., Little Red Bookshelf Project maintain the bookshelf in the children’s clinic in Springfield., Pick up donations and restock shelf anytime it is low on books.
Training Skills
Program Directors Institute, 01/01/13, Indianapolis, IN
Program Directors Institute, 01/01/17, Indianapolis, IN
Made w/ Code Ambassador training, 01/01/14, Indianapolis, IN
Human Service Forum- Supervisory Skills Employment Training, 01/01/14, Springfield, MA
References
References available upon request.
Timeline
Director of Middle and High School Programs
Girls Incorporated of Holyoke
04.2014 - 03.2019
Center Director
Girls Incorporated of Memphis
09.2010 - 03.2014
Middle School Based Program Coordinator
Girls Incorporated of Memphis
09.2010 - 03.2014
Small Business Sales Representative
Dell Computers
08.2007 - 10.2009
Master of Science - Organizational Management and Leadership
Springfield College
Bachelor of Science - Speech Communication and Theater
Building Manager/Gardening Teacher/Transportation at Girls Incorporated Of St. LouisBuilding Manager/Gardening Teacher/Transportation at Girls Incorporated Of St. Louis
Senior Editor, Research Lead, and Visual Designer at Nature & Rhythm StudiosSenior Editor, Research Lead, and Visual Designer at Nature & Rhythm Studios