Summary
Overview
Work History
Education
Skills
Activities
References
Timeline
Generic

Brandy Isadore

Cashmere,WA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

Work History

Tasting Room Manager

Rocky Pond Estate Winery
  • Created the newest tasting room for the Rocky Pond Estate Winery
  • Managed a team of people from various backgrounds
  • Over exceeded wine club goals every month by converting guests with exceptional customer service and brand knowledge
  • Built and implemented a system of revolving vendors and partners to bring classes in the tasting room by maintaining great relations and communication.

Lead Sales

Hard Row to Hoe
  • Converted tastings to bottles sales with exceptional customer service
  • Top wine club sales most months
  • Recruited members and customers by marketing and word of mouth
  • Worked directly with owners to keep open and clear communication on tasting room needs

Tasting Room Manager

Icicle Ridge Winery
  • Managed the 3rd and newest tasting room
  • Organized monthly meetings with all tasting room employees
  • Introduced new innovative ideas to market sales and turn a bigger profit month after month
  • Achieved top wine club sales associate most months.

Sales Lead Floor Manager

Starbucks
  • Organized the floor schedule and duties of other employees daily
  • Managed over 15-20 employees
  • Introduced brand new drive-thru store
  • Achieved many raises and bonus based on sales performance with great customer service

Education

Level 1 Sommelier Course -

Court of Master Sommeliers

Skills

  • Guest Relations
  • POS System Operation
  • Excellent Communication
  • Multitasking
  • Staff Management
  • Proficient in Microsoft programs and teams
  • Employee Scheduling
  • Project Management

Activities

  • Member of the Rotary. I enjoy traveling, listening to music and sharing a great meal with friends.
  • Passion for animals and volunteering at the shelters or bringing supplies when needed.

References

  • Amina Al-Tarouti, (509)393-4213, Neighbor and Friend
  • Amiee Pesta, (509) 679-2913, Neighbor and Friend

Timeline

Tasting Room Manager

Rocky Pond Estate Winery

Lead Sales

Hard Row to Hoe

Tasting Room Manager

Icicle Ridge Winery

Sales Lead Floor Manager

Starbucks

Level 1 Sommelier Course -

Court of Master Sommeliers

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Brandy Isadore