BRANDY JACKSON
Summary
Professional Statement Dedicated business professional with a versatile administrative/operation support skill set developed through experiences as an office manager, secretary, executive assistant and program analyst. Excels in resolving challenges with innovative solutions, analytical research, systems and process improvements to increase efficiency, customer service and office productivity. Exhibits strong communication skills both orally and written, self-motivated with well-developed self-management skills. Works well on a team or individual basis on various project assignments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Operation Program Analyst
Patricio Enterprises Inc
07.2020 - Current
- Clearance
- Primary Point of Contact for PM FPS Documents/On Boarding /Operation Support/Administrative
- Reviews documents for format using AR 25-50, completeness, grammar, and typographical errors
- Managing 5 different Product Offices documents, prepares, routes and tracks key acquisition documents taskers within GEARS
- Provide Tasker back-up using Team Management Tool (TMT) to submit to PEO
- Track and update around 20 Documents taskers before staffing to the 05 and 06 Project Operation Office and PEO staff within a week
- Assist with planning/coordinate PM FPS events
- Track/ update the PM TS Personnel Report for CONUS weekly
- Compile/Edit PM FPS Focus Areas before final review with the DPM/PM
- Primary Point of Contact for New Employee's
- Process 4 expiring NV39 Badge Request every month for PM FPS new and current employees
- Process/ track CAC card for New and Outgoing employee
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Recommended [Type] operational improvements based on tracking and analysis of [Type] data.
- Created and optimized records management strategies to coordinate and protect information.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Gathered, documented, and modeled data to assess business trends.
- Validated results and performed quality assurance to assess accuracy of data.
- Reviewed program implementation plans to assess risk and feasibility.
Operations Support
Alion Inc
02.2019 - 07.2020
- Secret Clearance
- Primary Point of Contact/ActionOfficer for all Project Manager Terrestrial Sensors 06 Documents/Taskers
- Managing 5 different Product Offices programs, prepares, routes and tracks key acquisition documents and taskers
- Perform other duties as assigned which enhance the operations and administrative functions of the PM TS
- Develop and update project binders for each of the PM FPS projects
- Coordinate and host PM TS meetings on VTC and phone bridges
- Provide daily support managing the Staff Action Management and Control Office (SACO) using Team Management Tool by maintaining and releasing a daily status of actions/reports to divisional leadership
- Prepare read-ahead and briefing materials, support and schedule meetings, schedule conference rooms, schedule and support teleconferences and video teleconferences and other administrative support tasks as directed
- Reviews documents for format using AR 25-50, completeness, grammar, and typographical errors
- Process Travel Orders in Defense Travel System (DTS) for PM TS staff and review DTS travel orders and vouchers
- Review and/or edit the daily calendars of PM TS operation leader staff to facilitate efficient and effective schedule planning
- Tracks and reports on status of documents from initial submission for final approval and signature
- Keep track of tasker in SharePoint, with a tasker number, in/out date, and who the tasker is last with
- Responsible for sending out reminders for upcoming taskers
- Assist with the logistics and coordination for multiple events to include PEO-level Organization Day, Holiday Gala, numerous Retirement ceremonies, and Change of Charters.
- Evaluated current processes to develop improvement plans.
- Produced detailed and relevant reports for use in making business decisions.
- Gathered, documented, and modeled data to assess business trends.
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Administrative Support Specialist
CACI
09.2018 - 02.2019
- Secret Clearance
- Provide daily support to Staff Action Management and Control Office (SACO) by maintaining and releasing a daily status of actions/reports to divisional leadership
- Provides classified and unclassified administrative support to the Director, Deputy Director and Executive Officer, to include telephone, email, video teleconference, correspondence, calendar management, visitor resection/escort and meeting planning
- Track training completion, monitor training requirements assigned to the Directorate and alert Directorate Leadership to the mandatory and optional training opportunities
- Coordinate Staff Actions in the HQDA staff action control system for the AONS Directorate
- Review Correspondence, reports and other documentations prepared for signature and/or concurrence of the Director for conformance with regulations within Task Management Tool (TMT)
- Respond to requests for information concerning organization functions
- Provide daily support to Staff Action using Task Management Tools (TMT) by maintaining and releasing a daily status of actions/reports to divisional leadership coming down from PEO
Administrative Support/ Program Analyst Support
Bowhead
07.2016 - 09.2018
- Provides administrative support to 05 Product Lead of Product Manager, Enterprise Information System (PM-EIS) to include: developing and maintaining all organization rosters, coordinating organizational events
- Coordinate, schedule setup for conference room and Video Teleconference (VTC) equipment as furnished by the Government
- Coordinates, gathers and consolidates DTS travel requests from personnel for Project Lead approval
- Responsible for preparing official correspondence within the guidelines prescribe in the Army Regulation 25-50
- Tracks completion of SACO action items to be completed by government personnel
- Develops program management briefings and other program documentation, including staffing and tracking staffing items for Project Lead (PL) signature
- Provides support for strategic planning to align with office Mission, Vision, Objectives, and Metrics for Project Lead portfolio programs
- Conducts statistic review of documentation assigned by Project Lead
- Participates in team meetings with Action Officers and Project Lead
- Communicates with Resource Management to assist in development of project funding
- Automate, update and maintain a daily task tracking system
- Performing planning and scheduling/calendar support (coordinate activates to be included in the PM DCATS calendar of key events on a daily basis)
Operation Analyst II, Secret
NCI INC
01.2016 - 07.2016
- Provided administrative support to 0-5 Product Manager and Deputy Product Manager, Soldier Clothing and Individual Equipment (PdM-SCIE) to include: developing and maintaining all organization rosters, coordinating organizational events, developing and providing employee business cards, and general program office support
- Prepared and processed (coordination and gathering of requests) travel authorizations and vouchers within the Defense Travel System, ensuring arrangements were in compliance with the Joint Travel Federal Regulations, and ensured travelers receive reimbursement in a timely manner
- Prepared official correspondence within the Army Regulation 25-50 to include development of program management briefings and other program documentation, including staffing and tracking of staffing items for signature
- Served as program office point of contact for the ATAAPs timekeeping system for all Government employees
- Coordinated all teleconferences for program office, to include matrixed support, and external agencies
- Developed procedures for SCIE employees to request meetings with the Product Manager (PM) and Deputy Product Manager (DdM)
- Created and implemented functional area within SharePoint, SCIE's data management system, to allow employees to request meetings and check status
- Managed PdM and DdM's calendars, ensuring meetings, briefings, and key events were properly coordinated and organized with all appropriate stakeholders
- Led the weekly PdM/DdM calendar review IPT with Operations Team to ensure the PdM/DdM calendars were synced and on track, coordinated monthly reviews covering planning, objectives, risks, and accomplishments
- Assisted the SCIE Operations Team with the Program Executive Office Soldier Quarterly Reviews
- Responsible for preparation of briefing packets PdM/DdM coordination and pre-briefs, set-up, and meeting minutes and taking actions
- Assisted with all Military and Government in-processing
- Ensured Military personnel met all mandatory requirements, to include training and Officer Evaluation Reports Proficient in the use of Microsoft Office Suite (Word, Excel, Access, and PowerPoint).
Executive Assistant
Jacobs Technologies
03.2012 - 01.2016
- Provided administrative support to Product Manager, Soldier Clothing and Individual Equipment (PM-SCIE) to include: developing and maintaining all organization rosters, coordinating organizational events, developing and providing employee business cards
- Served as SCIE point of contact for the ATAAPs timekeeping system for all Government employees
- Ensured Government employee's submitted timesheets accurately and on time
- Assisted employees with timesheet adjustments and timekeeping/system issues
- Coordinated all teleconferences for SCIE, to include Natick and Philadelphia matrixed support, and external agencies Provides detailed administrative support to the Product Manager and the Deputy Product Managers calendars
- Developed procedure for SCIE employees to request meetings with the Product Manager (PM) and Deputy Product Manager (DPM)
- Created and implemented functional area within SharePoint, SCIE's data management system, to allow employees to request meetings and check status
- Managed PM and DPM's calendars, ensuring meetings, briefings, and key events were properly coordinated and organized with all appropriate stakeholders
- Developed a system for the PM to provide calendar/action item/key event information on a routine basis
- Led the weekly PM/DPM calendar reviews to ensure the PM/DPM calendars were synced and on track
- Assisted the SCIE Operations Team with the Program Executive Office Soldier Quarterly Reviews
- Responsible for preparation, PM/DPM coordination and pre-briefs, set-up, and meeting minutes and taking actions
- Prepared and processed travel authorizations and vouchers within the Defense Travel System, ensuring arrangements were in compliance with the Joint Travel Federal Regulations and travelers receive reimbursement in a timely manner.
Executive Assistant
Booz Allen Hamilton
08.2009 - 01.2012
- Secret Clearance
- Provided administrative support to senior level management to include managing the Directors calendar to prohibit and or determine conflicting appointments
- Performed general clerical office support using word processors such as email, calendar, and database management
- Processed administrative support requests from Program Managers and Staff regarding office equipment, supplies, and procurement
- Served as the office focal point of contact for the preparations and processing of time and attendance report, with the use of the WEBTA system
- Functioned as primary liaison to customers and ensured a positive customer experience
- Reviewed and distributed correspondence to appropriate staff members for action
- Coordinated and monitored Exec Sec taskers for division and ensured responses were returned in a timely manner
- Gathered materials for use in reports, presentation, and speeches for program managers to include preparation of charts and graphs
- Arranged briefings materials and talking points for the Director and was familiar with current issues whereby being able to speak intelligently on the subject matter with customers and clients
- Prepared all necessary travel arrangements to include coordinating International travel for Executive staff and program managers.
Administrative Schedule Planner, •Training Coordinator/Scheduler
Lockheed Martin/Aerotek
01.2009 - 08.2009
- For 200+Federal Flight Deck Officer (FFDO) for recurring requalification training
- Screened incoming telephone calls, provide solutions for reinstatement in inquires
- Provided excellent organizational and customer service skills, with the ability to respond to time sensitive requirements in a fast pace environment
- Managed FFDO's calendars
- Specifically responsible for coordinating schedules for quarterly transitions
- Liaison to Fire Arm Instruction
- Communication and imminent updates or last minute charges that cause major intrusions to roster
- Administrative duties include filling warehouse rosters, organizing and maintaining roster database.
Education
Bachelor of Arts - Sociology
Virginia State University
Petersburg, Virgina12.2006
Skills
- Office Management
- Teambuilding & Supervision
- Staff Development & Training
- Policies & Procedures Manuals
- DAU Acquisition 101
- Report & Document Preparation
- Spreadsheet & Database Creation
- Accounts Payable/Receivable
- Bookkeeping & Payroll
- Task Management Tool (TMT)
- Records Management
- Meeting & Event Planning
- Inventory Management
- Expense Reduction
- Office Supplies and Inventory
- Greeting Visitors
- Employee Timesheet Processing
- Meeting Support
- Training Strategies
- Hotel Accommodations
Timeline
Operation Program Analyst
Patricio Enterprises Inc
07.2020 - Current
Operations Support
Alion Inc
02.2019 - 07.2020
Administrative Support Specialist
CACI
09.2018 - 02.2019
Administrative Support/ Program Analyst Support
Bowhead
07.2016 - 09.2018
Operation Analyst II, Secret
NCI INC
01.2016 - 07.2016
Executive Assistant
Jacobs Technologies
03.2012 - 01.2016
Executive Assistant
Booz Allen Hamilton
08.2009 - 01.2012
Administrative Schedule Planner, •Training Coordinator/Scheduler
Lockheed Martin/Aerotek
01.2009 - 08.2009
Bachelor of Arts - Sociology
Virginia State University
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