Summary
Work History
Education
Skills
Customer Service Achievement Award
Timeline
Generic

BRANDY JIMENEZ

San Antonio,TX

Summary

Dynamic Medical Assistant with extensive experience at Texas Med Clinic, skilled in HIPAA compliance and patient scheduling. Proven ability to enhance patient care through effective communication and meticulous medical records management. Committed to maintaining a safe clinical environment while delivering compassionate customer service and supporting healthcare providers in achieving optimal patient outcomes.

Work History

Medical Assistant

TEXAS MED CLINIC
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.

MEDICAL ASSISTANT

FAMILY ALLERGY AND ASTHMA SPECIALISTS
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Measured patient spirometry.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
  • Sanitized, restocked, and organized exam rooms and medical equipment.

MEDICAL ASSISTANT

THE FACE AND BODY PLACE/DERMATOLOGY
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.

Medical Assistant

FLORIDA ALLERGY AND ASTHMA ASSOCIATES
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Measured patient spirometry.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.

Medical Receptionist

Dr. Martin Wiesenthal, MD INTERNAL MEDICINE
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
  • Maintained current and accurate medical records for patients.
  • Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
  • Enhanced patient experience by maintaining clean, organized reception area.
  • Streamlined office communication by effectively coordinating between doctors and nurses.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Medical Receptionist

UT Health Science Center
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Streamlined the electronic medical record process by implementing a user-friendly interface and improved search functionality with the software program Epic Systems.

Education

Certified Medical Assistant - Science

Keiser University
Fort Lauderdale, FL

High School Diploma -

Clark
San Antonio, TX

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital signs monitoring
  • EMR / EHR
  • Patient-focused care

Customer Service Achievement Award

I love to go above and beyond to help people. Texas Med Clinic recognized that I created outstanding customer service experiences and was a great asset to their company.

Timeline

Medical Assistant

TEXAS MED CLINIC

MEDICAL ASSISTANT

FAMILY ALLERGY AND ASTHMA SPECIALISTS

MEDICAL ASSISTANT

THE FACE AND BODY PLACE/DERMATOLOGY

Medical Assistant

FLORIDA ALLERGY AND ASTHMA ASSOCIATES

Medical Receptionist

Dr. Martin Wiesenthal, MD INTERNAL MEDICINE

Medical Receptionist

UT Health Science Center

Certified Medical Assistant - Science

Keiser University

High School Diploma -

Clark

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