Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandy Joyce

Virginia Beach,VA

Summary

Compassionate Nurse Case Manager offering 1 year of experience in case management, 19 years in nursing, and 25 years in the healthcare setting working with patients and families to facilitate smooth transitions following discharge from medical facilities. Committed to working collaboratively with health plan, leadership and department coordinators to achieve highest quality of patient satisfaction. Well-versed in developing individualized care plans and advocating patient welfare. Skilled in creating and implementing processes to improve patient care and cultivate support teams. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

17
17
years of professional experience

Work History

Register Nurse Case Manager/Assistant Director of Nursing

Continuum Pediatric Nursing
01.2023 - Current
  • Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual needs.
  • Promoted culture of continuous learning and improvement within case management team by regularly reviewing performance metrics and implementing targeted interventions as necessary.
  • Evaluated emerging trends in healthcare delivery models to identify best practices for incorporation into case management strategies.
  • Utilized evidence-based practices in decision-making processes when evaluating efficacy of proposed treatment plans or interventions.
  • Managed caseloads effectively while balancing competing priorities, ensuring timely attention to needs of all assigned patients.
  • Demonstrated strong clinical judgment in managing complex cases involving chronic illnesses or multiple comorbidities.
  • Provided ongoing training and guidance to junior nurses within case management team, fostering professional growth and development.
  • Conducted thorough assessments of patients'' physical, emotional, and social needs to develop appropriate interventions and support services.
  • Streamlined case management processes for increased efficiency and improved patient care coordination.
  • Coordinated interdisciplinary care conferences to facilitate open communication among healthcare providers, resulting in more cohesive approach to patient care.
  • Maintained meticulous documentation of all case management activities, ensuring compliance with regulatory requirements and facilitating seamless transitions of care between providers.
  • Educated patients and families about disease processes, medical treatments, self-care techniques, and available community resources.
  • Gathered and recorded patient health information and data to assess, identify and manage characteristics that affect care outcome.
  • Implemented aspects of patient care under physician orders and sought clarification when needed to promote safety, quality and cost-efficient care.
  • Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
  • Educated patients and caregivers on healthcare protocols and processes.
  • Analyzed patient responses to medications, therapies and variances in plans of care.
  • Evaluated work performance of 50 nursing personnel to determine wage increases and implement discipline.

Home Health Registered Nurse

Continuum Pediatric Nursing
04.2022 - 01.2023
  • Assessed patient conditions regularly, promptly reporting changes in status to healthcare providers for timely intervention.
  • Educated patients and families on disease management, prevention strategies, and self-care techniques.
  • Provided physical assessments, medication, and chronic disease management to home health patients.
  • Coordinated with physicians, therapists, social workers, and other healthcare professionals to ensure seamless continuity of care for patients.
  • Developed strong rapport with patients and families, fostering trust and open communication during the care process.
  • Educated patients on use and benefits of equipment such as home blood pressure cuffs and glucose meters.
  • Implemented effective pain management strategies to promote comfort and improve overall well-being for patients experiencing chronic or acute pain symptoms.
  • Improved patient quality of life by delivering compassionate and empathetic support during home visits.
  • Maintained accurate documentation of patient progress, treatments administered, and other pertinent information for thorough recordkeeping.
  • Ensured regulatory compliance in all aspects of home health nursing practice, maintaining current licensure and staying abreast of the latest industry standards.
  • Incorporated therapeutic, rehabilitative and nursing goals into detailed, individualized care plans based on diagnoses.
  • Utilized evidence-based practices to deliver high-quality nursing care in accordance with established guidelines and protocols.
  • Performed skilled nursing procedures such as IV insertion, catheterization, blood draw, tracheostomy care efficiently while maintaining strict infection control measures.
  • Demonstrated excellent clinical judgment when evaluating complex situations in order to make informed decisions regarding patient safety.
  • Administered medication safely and accurately, ensuring proper dosage and adherence to physician orders.
  • Traveled to patients' homes on daily basis to assess health conditions and provide superior level of nursing care.
  • Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
  • Assisted patients with activities of daily living to promote independence.
  • Educated patients and families on disease processes, medications and treatments.
  • Provided emotional support and kind companionship to patients and families to increase overall wellness.
  • Monitored vital signs, developed and implemented care plans, and documented patient progress.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Administered medications and treatments as prescribed by physicians.
  • Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.

Home Health Registered Nurse

Aveanna Heathcare
11.2019 - 04.2022
  • Assessed patient conditions regularly, promptly reporting changes in status to healthcare providers for timely intervention.
  • Educated patients and families on disease management, prevention strategies, and self-care techniques.
  • Provided physical assessments, medication, and chronic disease management to home health patients.
  • Coordinated with physicians, therapists, social workers, and other healthcare professionals to ensure seamless continuity of care for patients.
  • Developed strong rapport with patients and families, fostering trust and open communication during the care process.
  • Implemented effective pain management strategies to promote comfort and improve overall well-being for patients experiencing chronic or acute pain symptoms.
  • Maintained accurate documentation of patient progress, treatments administered, and other pertinent information for thorough recordkeeping.
  • Reduced hospital readmissions by closely monitoring patients'' conditions and addressing potential complications early on.
  • Efficiently managed time-sensitive tasks such as wound dressing changes and administering medications at appropriate intervals.
  • Utilized evidence-based practices to deliver high-quality nursing care in accordance with established guidelines and protocols.
  • Performed skilled nursing procedures such as IV insertion, catheterization, blood draw, tracheostomy care efficiently while maintaining strict infection control measures.
  • Demonstrated excellent clinical judgment when evaluating complex situations in order to make informed decisions regarding patient safety.
  • Administered medication safely and accurately, ensuring proper dosage and adherence to physician orders.

Home Health Licensed Practical Nurse

Aveanna Healthcare
10.2013 - 11.2019
  • Provided physical assessments, medication, and chronic disease management to home health patients.
  • Supported personal care needs, shopping for groceries, and cleaning house.
  • Administered medications as prescribed, effectively managing pain and other symptoms for improved patient comfort.
  • Participated in ongoing professional development opportunities to stay current on best practices in home health nursing care.
  • Maintained accurate documentation of patient care, facilitating communication among healthcare team members and supporting continuity of care.
  • Improved patient outcomes by providing comprehensive nursing care and closely monitoring vital signs.
  • Advocated for patient needs and preferences, fostering trusting relationships between patients, families, and the healthcare team.
  • Implemented fall prevention strategies, significantly decreasing the occurrence of falls among home health patients.
  • Performed skilled nursing tasks such as catheterization, and tracheostomy care as needed to support optimal patient health outcomes.
  • Promoted patient safety through diligent observation of potential hazards within the home environment.
  • Assisted patients with activities of daily living, promoting independence and quality of life.
  • Collaborated with interdisciplinary team members to ensure coordinated and effective care delivery.
  • Educated patients and families on proper medication administration, reducing hospital readmissions due to medication errors.
  • Delivered high-quality nursing care in accordance with state regulations and agency policies while maintaining strict adherence to confidentiality standards.
  • Conducted thorough assessments to identify changes in patient condition, allowing for timely intervention and treatment adjustments.
  • Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
  • Educated patients and families on disease processes, medications and treatments.
  • Provided emotional support and kind companionship to patients and families to increase overall wellness.
  • Assisted patients with activities of daily living to promote independence.
  • Assessed patients' health status and developed individualized care plans to suit needs.
  • Coordinated with other healthcare team members to support patient needs.
  • Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Monitored vital signs, developed and implemented care plans, and documented patient progress.
  • Administered medications and treatments as prescribed by physicians.
  • Monitored patient health conditions to report changes to assigned physician.
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
  • Reviewed patient history to verify conditions and current medications.

Licensed Practical Nurse, Continuous Care

St. Mary's Nursing Home
12.2012 - 10.2013
  • Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
  • Continuously enhanced professional competencies through participation in continuing education programs, trainings, and seminars related to nursing practice trends.
  • Demonstrated excellent time management skills in caring for multiple patients simultaneously while maintaining high standards of care delivery.
  • Reduced the risk of infections through diligent maintenance of sterile environments and strict adherence to infection control protocols.
  • Provided emotional support to patients and families during difficult times, fostering trust and open communication.
  • Served as an advocate for patients'' rights by proactively addressing concerns related to privacy, consent, and ethical decision making.
  • Established strong rapport with patients from diverse backgrounds by demonstrating empathy, cultural sensitivity, and active listening skills.
  • Prevented complications by promptly recognizing changes in patients'' health status and taking appropriate action.
  • Maintained patient privacy by adhering to HIPAA guidelines and following institutional policies on the handling of confidential information.
  • Promoted a culture of safety within the workplace through active involvement in quality improvement initiatives and incident reporting systems.
  • Enhanced patient comfort by assisting with activities of daily living, including bathing, dressing, and feeding.
  • Educated patients on their conditions and self-care strategies, empowering them to take charge of their health.
  • Streamlined documentation processes by maintaining accurate electronic medical records for each patient encounter.
  • Facilitated smooth patient transitions between care settings by collaborating with case managers on discharge planning efforts.
  • Participated in care conferences to discuss patients'' progress and adjust treatment plans as needed, ensuring a holistic approach to patient care.
  • Conducted thorough assessments of patients'' physical conditions to inform treatment decisions and interventions.
  • Administered medications accurately and safely, ensuring proper dosages for optimal treatment effectiveness.
  • Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans for patients with complex medical conditions.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Administered controlled narcotics, inserted IVs, and performed catheterizations.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Delivered updates in patient status to charge nurse, recording changes in medical records.

Home Health Licensed Practical Nurse

Aveanna Heathcare
04.2011 - 12.2012
  • Provided physical assessments, medication, and chronic disease management to home health patients.
  • Administered medications as prescribed, effectively managing pain and other symptoms for improved patient comfort.
  • Participated in ongoing professional development opportunities to stay current on best practices in home health nursing care.
  • Served as a liaison between patients, families, and physicians to ensure consistent communication regarding treatment goals and progress updates.
  • Maintained accurate documentation of patient care, facilitating communication among healthcare team members and supporting continuity of care.
  • Improved patient outcomes by providing comprehensive nursing care and closely monitoring vital signs.
  • Advocated for patient needs and preferences, fostering trusting relationships between patients, families, and the healthcare team.
  • Contributed to performance improvement initiatives by identifying areas for enhancement in clinical practice or documentation processes related to home health services delivery.
  • Implemented fall prevention strategies, significantly decreasing the occurrence of falls among home health patients.
  • Performed skilled nursing tasks such as IV insertion, catheterization, and tracheostomy care as needed to support optimal patient health outcomes.
  • Promoted patient safety through diligent observation of potential hazards within the home environment.
  • Assisted patients with activities of daily living, promoting independence and quality of life.
  • Collaborated with interdisciplinary team members to ensure coordinated and effective care delivery.

Home Health Licensed Practical Nurse

Continuum Pediatric Nursing
02.2007 - 04.2011
  • Provided physical assessments, medication, and chronic disease management to home health patients.
  • Supported personal care needs, shopping for groceries, and cleaning house.
  • Administered medications as prescribed, effectively managing pain and other symptoms for improved patient comfort.
  • Participated in ongoing professional development opportunities to stay current on best practices in home health nursing care.
  • Served as a liaison between patients, families, and physicians to ensure consistent communication regarding treatment goals and progress updates.
  • Maintained accurate documentation of patient care, facilitating communication among healthcare team members and supporting continuity of care.
  • Improved patient outcomes by providing comprehensive nursing care and closely monitoring vital signs.
  • Advocated for patient needs and preferences, fostering trusting relationships between patients, families, and the healthcare team.
  • Implemented fall prevention strategies, significantly decreasing the occurrence of falls among home health patients.
  • Performed skilled nursing tasks such as IV insertion, catheterization, and tracheostomy care as needed to support optimal patient health outcomes.
  • Promoted patient safety through diligent observation of potential hazards within the home environment.
  • Assisted patients with activities of daily living, promoting independence and quality of life.
  • Collaborated with interdisciplinary team members to ensure coordinated and effective care delivery.
  • Educated patients and families on proper medication administration, reducing hospital readmissions due to medication errors.
  • Delivered high-quality nursing care in accordance with state regulations and agency policies while maintaining strict adherence to confidentiality standards.
  • Educated patients and families on disease processes, medications and treatments.

Education

Bachelor of Science - Nursing

Norfolk State University
Norfolk, VA
07.2019

Associate of Science - Science Education

Tidewater Community College
Norfolk, VA
06.2016

No Degree - Licensed Practical Nursing

Norfolk Vocational Technical Center
Norfolk
04.2005

High School Diploma -

Mahnomen High School
Mahnomen, MN
05.1998

Skills

  • Case Evaluation
  • Medical Documentation
  • Clinical assessment
  • Medication Management
  • Healthcare regulations
  • Medication monitoring
  • Care Coordination
  • Care Planning
  • Electronic Recordkeeping
  • Case Management
  • Attention to Detail
  • Compassionate and Caring
  • Critical Thinking
  • Strong Clinical Judgment

Timeline

Register Nurse Case Manager/Assistant Director of Nursing

Continuum Pediatric Nursing
01.2023 - Current

Home Health Registered Nurse

Continuum Pediatric Nursing
04.2022 - 01.2023

Home Health Registered Nurse

Aveanna Heathcare
11.2019 - 04.2022

Home Health Licensed Practical Nurse

Aveanna Healthcare
10.2013 - 11.2019

Licensed Practical Nurse, Continuous Care

St. Mary's Nursing Home
12.2012 - 10.2013

Home Health Licensed Practical Nurse

Aveanna Heathcare
04.2011 - 12.2012

Home Health Licensed Practical Nurse

Continuum Pediatric Nursing
02.2007 - 04.2011

Bachelor of Science - Nursing

Norfolk State University

Associate of Science - Science Education

Tidewater Community College

No Degree - Licensed Practical Nursing

Norfolk Vocational Technical Center

High School Diploma -

Mahnomen High School
Brandy Joyce