Brandy Judge
Lexington,MN
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Accomplished [Job Title] skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
17
17
years of professional experience
Work History
Assistant Store Manager
Taco Johns
03.2020 - 03.2024
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Created and maintained safe and secure work environments for employees.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
PCA/HHA
Brass Heven
03.2022 - 02.2023
- Supported needs of [Number]+ residents under long-term care.
- Supported the physical therapy process by guiding patients through prescribed exercises under therapist supervision.
- Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
- Facilitated personal hygiene management, feeding and ambulation.
- Used principles of growth and development to provide age-specific treatment and care.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Delivered high-quality care to [Type] patients in hospital facility.
Customer Service Representative
Holiday Stationstores
07.2007 - 02.2020
- Developed and updated databases to handle customer data.
- Processed customer service orders promptly to increase customer satisfaction.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Investigated and resolved customer inquiries and complaints quickly.
- Handled customer inquiries and suggestions courteously and professionally.
Education
GED -
Menlo Park Alternative School
Minneapolis, MN06.1994
Skills
- Customer Service and Engagement
- Data Analysis
- Incident Reports
- Store Organization
- Product Promotion
- Work Planning and Prioritization
- Business Leadership
Scheduling
Did scheduling for store at taco johns and holiday.
Took care of time off requests and payroll.
Timeline
PCA/HHA
Brass Heven
03.2022 - 02.2023
Assistant Store Manager
Taco Johns
03.2020 - 03.2024
Customer Service Representative
Holiday Stationstores
07.2007 - 02.2020
GED -
Menlo Park Alternative School
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