Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
AdministrativeAssistant

Brandy King

Athens,TN

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Clayton Homes Of Sweetwater
07.2023 - Current
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Reduced wait times for callers, promptly answering phone lines and directing calls as needed.

Manager

Yess Home Center
8/12/20 - 04.2023
  • Enforced customer service standards and resolved customer problems to uphold quality service
  • Exercised good judgment and decision-making in escalating concerns and resolving issues
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training
  • Entered time and attendance logs in preparation for payroll
  • Communicate daily with contractors, to ensure that progress was up to date
  • Communicate daily with lenders regarding approval conditions that might still be needed from customer and/or retailer
  • Responsible for all closings
  • Responsible for processing all closing documents
  • Responsible for expediting signed closing documents to lender

Administrative Office Manager

Today's Homes LLC
10.2009 - 09.2020
  • Coordinated and carried out office interior updates by moving furniture, file cabinets
  • Supported sales and marketing initiatives by scheduling client events
  • Responsible for all yearly audits regarding commerical general liability coverage
  • I had to have knowledge of the manufacturing process to determine if the issues that arose were factory issue or a dealer issue
  • Responsible for collecting and clearing all bank/ lender conditions once an approval had been issued
  • Responsible for requesting all contracts from the lender
  • Responsible for scheduling the closing with customers
  • Responsible to do the closings
  • Responsible for processing the closing packets
  • Responsible for getting signed contracts expedited to lender in a timely manner

Education

Human Resources Development

Cleveland State Community College
Cleveland, TN

High School Diploma -

Douglas High School
Douglas AL
05.1994

Skills

  • Project Management
  • Sales Techniques
  • Staff Development
  • Project Planning
  • Problem Resolution
  • Scheduling and Coordinating
  • Documentation and Reporting
  • Verbal and Written Communication
  • Customer Service
  • Decision Making

Certification

  • Licensed Insurance Agent 2002 - current
  • Notary Public

Additional Information

I have worked in the manufactured housing industry for 28 yrs. I have had the pleasure to work with customer in all area's of the home buying process, start to finish. I think it's far to say we have the selling part down to a science, BUT when it's time to get to work, that;s when we are faced with a different set of challenges, The days of selling a home on a Monday and delivering it on Wednesday, are long gone. We as professional in this industry are more familiar with the details and planning that goes into getting a family in there new home. Each customer comes with there own set of unique circumstances, and I strongly believe that thru transparent, and regular consistent communication, allot of frustration can be subsided. I am not for sure how many would acknowledge that the industry as a whole has always had a stigma attached to it, but in this day and age , we have the opportunity to finally eliminate that . I have always believed that manufactured homes could the soulation to the affordable housing crisis we are currently living in. Over the years the progress that has gone into building a better quality product, is huge. So now that the manufacturing side has done there part,it's time to focus on the construction side. With all the improvements made, what good are those changes if we let a poor planned project take place. I am a firm believer that, customers should take these 4 items into account 1.what are you going to buy? 2. who will you buy from 3.who's going to set the home 4. who's going to trim the .The knowledge and the desire I have to see the industry as a top leader in fulling the all american dream, homeowner, is why I would be a great asset to your company

Timeline

Administrative Assistant

Clayton Homes Of Sweetwater
07.2023 - Current

Administrative Office Manager

Today's Homes LLC
10.2009 - 09.2020

Manager

Yess Home Center
8/12/20 - 04.2023

Human Resources Development

Cleveland State Community College

High School Diploma -

Douglas High School
Brandy King