Brandy Koonrad
Cosmopolis,WA
Summary
I am a buisness owner/ hairstylist , excelling in client retention and relationship management. Known for outstanding customer service and meticulous attention to detail, I effectively managed appointment scheduling and inventory, fostering a welcoming environment that enhanced client satisfaction and loyalty.
Overview
2027
2027
years of professional experience
Work History
Hairstylist
Brandy Koonrad
03.2021 - Current
- Developed strong client relationships, resulting in repeat business and referrals.
- Processed payments, entering sales in register for prompt customer service.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Counted and documented opening and closing cash amounts daily.
- Managed inventory of hair care products and tools, ensuring availability of necessary items.
- Answered phone calls and emails to schedule client appointments.
Hairstylist
MasterCuts
2011 - 11.2020
- Provided high-quality hairstyling services tailored to client preferences and trends.
- Maintained a clean and organized workspace, adhering to health and safety standards.
- Assisted in training junior stylists on techniques and customer service excellence.
- Implemented inventory management practices for salon supplies and products.
- Collaborated with team members to enhance service delivery and salon efficiency.
- Managed appointment scheduling and client communications for streamlined operations.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Education
Graduate Certificate -
Grays Harbor Beauty College
Aberdeen, WA01-2010
High School Diploma -
North River School
2867 N River Rd, Cosmopolis, WA 9853706-2009
Skills
Appointment scheduling
Quick learner
Relationship building and management
Outstanding client retention
Sanitation practices
Business management
Outstanding customer service
Social skills
Timeline
Hairstylist
Brandy Koonrad
03.2021 - Current
Hairstylist
MasterCuts
2011 - 11.2020
Graduate Certificate -
Grays Harbor Beauty College
High School Diploma -
North River School