Summary
Overview
Work History
Education
Skills
Timeline
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Brandy Kresser

Bridge City,TX

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

8
8
years of professional experience

Work History

Office Manager

SETX RENTS!
11.2021 - Current
  • Maintain computer and physical filing systems.
  • Create, maintain and update filing systems for paper and electronic documents.
  • Update reports, manage accounts, and generate reports for company database.
  • Oversee office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Generate social media leads.
  • Take care of customers.
  • Manage compliance to keep organization operating within legal and regulatory guidelines.

Human Resources

S&M Family Outlet
02.2021 - 11.2021
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Created and updated tracking spreadsheets using MS Excel.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Answered phone and performed clerical duties to assist human resources department.
  • Prepared monthly, weekly, and daily logs using Microsoft Office Suite.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.

Account Management

KWGP Real Estate
12.2016 - 02.2021
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.
  • Educated clients on new services to increase customer engagement with brand.
  • Set clear sales goals to identify activities and behaviors to advance sales process and close deals.

Salesperson

Kinsel Toyota
03.2016 - 12.2016
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Managed customer from initial contact to closing with attention to detail to build loyalty.

Education

High School Diploma -

Lumberton High School
Lumberton, Texas
05.2010

Skills

  • Staff Hiring
  • Data Entry
  • Office Management
  • Compliance Monitoring
  • Employee Relations
  • Report Preparation
  • Clerical Oversight
  • Invoice Processing
  • Database Management
  • Payroll Processing
  • Scheduling

Timeline

Office Manager

SETX RENTS!
11.2021 - Current

Human Resources

S&M Family Outlet
02.2021 - 11.2021

Account Management

KWGP Real Estate
12.2016 - 02.2021

Salesperson

Kinsel Toyota
03.2016 - 12.2016

High School Diploma -

Lumberton High School

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Brandy Kresser