Dedicated Labor Relations Specialist offering more than 8 years of experience assisting with collective bargaining, including resolving conflicts and mediating talks. Persuasive negotiator, talented organizer and complex problem-solver.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Labor Relations Specialist
ACRT Pacific
10.2021 - Current
Participated in labor-management meetings to discuss labor issues.
Skilled at working independently and collaboratively in a team environment.
Developed and maintained courteous and effective working relationships.
Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
Provided labor and employment laws expertise to help employers make more effective decisions.
Reduced grievances and arbitration needs by educating frontline managers on techniques for enhancing interactions between labor and leadership.
Interpreted and advised on labor relations policies and previously negotiated agreements.
Conducted over 200 investigations into discrimination, sexual harassment, or other workplace claims.
Relations Representative
United EMS Workers, AFSCME Local 4911
08.2017 - 10.2021
Utilize excellent interpersonal skills and strong business acumen to represent 1000+ bargaining unit members across Northern California
Initiated investigations into labor disputes to find quick and collaborative resolutions
Maintained sight of organizational and management goals while supporting union members
Successfully negotiated impact bargaining after receiving a WARN notification for a unit
Recognized for providing timely and individualized solutions to all investigations, resulting in favorable grievance settlements for members and savings for the Union
Saving the Union thousands of dollars
Grievances with positive outcomes
Facilitated leadership training and relationships building educational sessions for frontline managers, reducing the rate of grievances and need for arbitration by approximately 25-30%
Instrumental in boosting employee performance by taking the time to clarify misunderstandings related to agreements and resolve ongoing conflicts.
EMT and Field Training Officer
American Medical Response
03.2005 - 08.2017
Provided urgent and life-saving medical care to patients in emergency situations within for a county of 500K+ residents
Quickly assessed and triaged patients with varying degrees of condition in high pressured situations; commended for ability to maintain composure while delegating tasks, conducting treatments, and providing quality care
Acted as Field Training Officer, identifying gaps in knowledge, planning curriculum, mentoring employees, and participating in the hiring and onboarding process.
Education
Bachelor of Arts - Legal Studies
Humphreys College
Stockton, CA
2016
Skills
Labor Relations
Active Listening
Collective Bargaining Agreements
Critical Thinking
Confidential Records Management
Disciplinary Procedures
Labor Management
Contract Administration
Management Interaction
Certification
Paralegal Certification, 2016
Timeline
Labor Relations Specialist
ACRT Pacific
10.2021 - Current
Relations Representative
United EMS Workers, AFSCME Local 4911
08.2017 - 10.2021
EMT and Field Training Officer
American Medical Response
03.2005 - 08.2017
Bachelor of Arts - Legal Studies
Humphreys College
Paralegal Certification, 2016
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