Brandy Lance
Jefferson City,MO
Summary
Experienced Nursing Professional skilled in crisis intervention and collaborative teamwork. Delivers coordinated care that enhances patient outcomes while managing complex cases in high-stress environments. Committed to fostering a patient-centered culture and ensuring compliance with healthcare standards.
Overview
24
24
years of professional experience
Work History
House Supervisor
University of Missouri Healthcare- Capital Regional Medical Center
Jefferson City, MO
08.2025 - Current
- Coordinated daily staff assignments and acuity reports, ensuring optimal use of staff resources for safe and efficient operations.
- Oversaw daily hospital operations, facilitating smooth workflow and enhancing patient care delivery.
- Provided leadership, coaching, and mentoring to hospital staff.
- Resolved patient and family complaints with empathy and professionalism, strengthening trust in care services.
- Cultivated customer service skills through ongoing interactions with patients, families, physicians, and staff, enhancing overall patient experience.
Hospice ADON, RN Case Manager
Phoenix Home Care & Hospice
Jefferson City, MO
02.2023 - Current
- Promoted to Field Training Supervisor for a short time prior to being promoted to ADON in 2024.
- Oversaw daily clinical operations, ensuring compliance with federal, state, and local regulations to maintain high standards of care.
- Coordinated interdisciplinary care plans to provide comprehensive support for patients and families.
- Work with the interdisciplinary team to develop & implement a plan of care that is patient/family centered with goals of care discussions & guidance with health care decisions to give quality at end of life
- Provide compassionate nursing care to clients & their families dealing with a terminal diagnosis
- Consult with the attending physician concerning changes in patient condition requiring order changes &/or changes in plan of care
- Assisted in hiring and training nursing staff to maintain high-quality care standards.
- Implemented quality assurance measures, improving patient safety and satisfaction through systematic evaluation and feedback.
- Developed and delivered staff educational programs on best practices in patient care, elevating service quality across the organization.
ICU/CVICU/ED/STAT Nurse
Lake Regional Health System
Osage Beach, MO
06.2004 - 02.2023
- Provided comprehensive care for post-operative open heart patients, including IABP, CRRT, LVAD, and Impella management.
- Provide exceptional care to critically ill patients in ICU, prioritize nursing care based on assessment data & identified needs.
- Directed nursing operations as Charge Nurse in ICU and Emergency Department, overseeing patient care and staff coordination from 2003 to 2023.
- Conducted daily rounds to assess patient conditions and evaluate progress, facilitating timely adjustments to care plans for improved patient outcomes.
- Work collaboratively with doctors & other staff members to provide exceptional care to a variety of medical & trauma patients, continuously prioritizing patient care & patient/family needs.
- Trained new nurses on procedures and best practices, strengthening team competency and elevating patient care standards.
- Precepted new nurses by providing orientation to unit policies and procedures, coaching on clinical skills, and mentoring on professional development issues.
Flight Nurse
University of Missouri Healthcare
Columbia, MO
02.2011 - 03.2021
- Operated independently in high-stress environment, adhering to established protocols to ensure patient safety and care.
- Communicated effectively to maintain safety while working with pilots, mechanics, and EMS/ground services.
- Developed extensive knowledge base through live scenario simulations in animal labs, human labs, and high fidelity mannequins.
- Requires the ability to have good assessment skills based on the knowledge gained during training.
- Collaborated in Shared Governance meetings to influence and shape organizational policies for improved operational effectiveness.
- Engaged in outreach educational events to enhance community awareness of healthcare services and emergency response.
RN ICU
Mosaic Life Care
St Joseph, MO
06.2002 - 05.2004
- Monitored critical patient conditions and adjusted care plans proactively to respond to changing health statuses.
- Coordinated with interdisciplinary team to enhance patient care and support optimal outcomes.
- Delivered comprehensive care for diverse ICU patients, including those with ventriculostomy, Swan Ganz catheters, organ donor status, and level 1 trauma, while completing a six-month didactic orientation.
- Administered medications and treatments per physician orders and protocols.
Education
Bachelor of Science - Nursing
Avila University
Kansas City05.2002
Skills
- Coordinated care
- Crisis intervention
- Patient advocacy
- CEN
- Empowering leadership
- Time management
- Collaborative teamwork
- Effective Communication
- Patient centered culture
References
- Dr Warren Cooper, Lake Regional Health System, Vice Chief of Staff, ED Medical Director, (573) 289-2181, wtcooper776@gmail.com
- Dr Cravens, Lake Regional Health System, ED Staff Physician, (573) 220-0098, whc501@gmail.com
- Justine White, University Of Missouri Healthcare, Director of Nursing, (573) 881-8018, masonjc@health.missouri.edu
Timeline
House Supervisor
University of Missouri Healthcare- Capital Regional Medical Center
08.2025 - Current
Hospice ADON, RN Case Manager
Phoenix Home Care & Hospice
02.2023 - Current
Flight Nurse
University of Missouri Healthcare
02.2011 - 03.2021
ICU/CVICU/ED/STAT Nurse
Lake Regional Health System
06.2004 - 02.2023
RN ICU
Mosaic Life Care
06.2002 - 05.2004
Bachelor of Science - Nursing
Avila University