Dedicated employee with skills to multi-task and promote a positive work environment while still maintaining the everyday operations of the store. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player. Strengths in building relationships with staff and customers. Creating a welcoming environment for customers to enjoy their experience.
Overview
18
18
years of professional experience
Work History
Manager
Batt Enterprises(TCBY)
02.2023 - Current
Oversaw daily operations, ensuring efficient store performance and customer satisfaction.
Trained and mentored staff in store procedures and customer service best practices.
Managed inventory and ordering a weekly truck for product deliveries.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Interacted well with customers to build connections and nurture relationships.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Assisted with hiring, training and mentoring new staff members.
Tracked employee attendance and punctuality, addressing repeat problems quickly.
Assistant Teacher
LeafSpring School at Ballantyne
03.2017 - 01.2023
Supervised children's playtime, promoting safety and encouraging positive interactions among peers.
Maintained a safe and organized classroom environment, enhancing overall learning experiences.
Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
Communicated regularly with parents about daily activities and behaviors.
Served as a reliable source of support for lead teacher during times of absence or need for additional assistance in the classroom.
Facilitated smooth transitions during daily routines by providing clear instructions and encouragement, helping children build confidence in their ability to navigate new experiences.
Contributed to a safe and nurturing environment by closely monitoring children during indoor and outdoor playtime sessions.
Implemented engaging hands-on activities that facilitated learning through play, promoting cognitive development among students.
Actively encouraged children to develop their communication, problem-solving and social skills.
Instructed children in health and personal habits, such as eating, resting, and toileting.
Gathered materials and resources to prepare for lessons and activities.
Caregiver/Companion Caregiver
Homewatch CareGiversInc
10.2021 - 11.2022
Provided compassionate support to clients with daily living activities and personal hygiene.
Assisted in medication management and ensured compliance with healthcare plans.
Monitored client health and reported changes to healthcare professionals promptly.
Developed engaging recreational activities tailored to individual client preferences.
Implemented effective communication strategies with families regarding client wellbeing.
Maintained accurate records of client progress and incidents for review by supervisors.
Assisted clients with activities of daily living, promoting independence and quality of life.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Built strong relationships with clients to deliver emotional support and companionship.
Engaged patients in meaningful conversation, socialization, and activities.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted patients with self-administered medications.
Prepared nutritious meals according to dietary restrictions, supporting clients' overall health through balanced nutrition.
Recorded patients' pulse and blood pressure to assess and document important health information.
Transported individuals to events and activities, medical appointments, and shopping trips.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Monitored clients' overall health and well-being and noted significant changes.
Food Service Assistant
Fort Mill School District
08.2007 - 10.2021
Coordinated food preparation and service operations to ensure timely meal delivery.
Trained new staff on safety protocols and operational procedures to enhance team efficiency.
Managed inventory levels, ensuring proper stock rotation and minimizing waste.
Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
Enhanced customer satisfaction by providing friendly and efficient service during meal times.
Maintained proper food storage procedures, reducing waste and ensuring optimal freshness for all menu items.
Prepared fresh, appetizing meals according to dietary guidelines and menu specifications.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Developed and maintained positive relationships with customers to enhance service.
Prepared and served various food and drink items to customer specifications in fast-paced environments.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Made food according to standard recipes.
Set up and broke down food service lines quickly to maintain service flow.
Handled cash transactions and point-of-sale operations.
Monitored food temperature, discarding items not stored correctly.
Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Maintained composure and work quality while under stress.
Assistant Site Coordinator
F.L.Y.E.R.S.
09.2008 - 11.2016
Served as floating manager-on-duty, MOD, to cover shift shortage.
Exercised communications with students, teachers, parents and school administrators regarding school activities.
Coordinated daily activities and schedules for after-school programming, ensuring safe and engaging environments.
Managed resources efficiently for various after-school activities.
Created an inviting space for students to relax or participate in recreational activities after school.
Achieved high levels of parent satisfaction by maintaining open communication lines and addressing concerns promptly.
Enhanced program quality by developing and implementing engaging after-school activities tailored to students' interests.
Maintained accurate records of attendance, incident reports, and other required documentation for program compliance purposes.
Established a safe and fun environment, fostering positive relationships among students, staff, and parents.
Created fun, age-appropriate activities for school-age children.
Implemented student safety measures across program to minimize accidents.
Monitored student safety while conducting indoor or outdoor activities.
Connected and frequently communicated with students and parents regarding programs, policies, and individual needs.
Scheduled mini-lessons, art projects, and unstructured playtime for school-age children.
Selected nutritious snacks and educational toys for students.
Maintained high-quality child care standards based on developmentally appropriate practices.
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Assisted students with homework completion, providing individualized support and guidance as needed.
Managed behavioral issues and used positive behavior strategies.
Fostered safe and inclusive environment, ensuring all children felt welcomed and valued.
Developed and coordinated after-school programs and activities.