Summary
Overview
Work History
Education
Skills
Timeline
Manager

Brandy Lane

Fort Mill,SC

Summary

Dedicated employee with skills to multi-task and promote a positive work environment while still maintaining the everyday operations of the store. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player. Strengths in building relationships with staff and customers. Creating a welcoming environment for customers to enjoy their experience.

Overview

18
18
years of professional experience

Work History

Manager

Batt Enterprises(TCBY)
02.2023 - Current
  • Oversaw daily operations, ensuring efficient store performance and customer satisfaction.
  • Trained and mentored staff in store procedures and customer service best practices.
  • Managed inventory and ordering a weekly truck for product deliveries.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assisted with hiring, training and mentoring new staff members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly.

Assistant Teacher

LeafSpring School at Ballantyne
03.2017 - 01.2023
  • Supervised children's playtime, promoting safety and encouraging positive interactions among peers.
  • Maintained a safe and organized classroom environment, enhancing overall learning experiences.
  • Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
  • Communicated regularly with parents about daily activities and behaviors.
  • Served as a reliable source of support for lead teacher during times of absence or need for additional assistance in the classroom.
  • Facilitated smooth transitions during daily routines by providing clear instructions and encouragement, helping children build confidence in their ability to navigate new experiences.
  • Contributed to a safe and nurturing environment by closely monitoring children during indoor and outdoor playtime sessions.
  • Implemented engaging hands-on activities that facilitated learning through play, promoting cognitive development among students.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Gathered materials and resources to prepare for lessons and activities.

Caregiver/Companion Caregiver

Homewatch CareGiversInc
10.2021 - 11.2022
  • Provided compassionate support to clients with daily living activities and personal hygiene.
  • Assisted in medication management and ensured compliance with healthcare plans.
  • Monitored client health and reported changes to healthcare professionals promptly.
  • Developed engaging recreational activities tailored to individual client preferences.
  • Implemented effective communication strategies with families regarding client wellbeing.
  • Maintained accurate records of client progress and incidents for review by supervisors.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activities.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Prepared nutritious meals according to dietary restrictions, supporting clients' overall health through balanced nutrition.
  • Recorded patients' pulse and blood pressure to assess and document important health information.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.

Food Service Assistant

Fort Mill School District
08.2007 - 10.2021
  • Coordinated food preparation and service operations to ensure timely meal delivery.
  • Trained new staff on safety protocols and operational procedures to enhance team efficiency.
  • Managed inventory levels, ensuring proper stock rotation and minimizing waste.
  • Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
  • Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
  • Enhanced customer satisfaction by providing friendly and efficient service during meal times.
  • Maintained proper food storage procedures, reducing waste and ensuring optimal freshness for all menu items.
  • Prepared fresh, appetizing meals according to dietary guidelines and menu specifications.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Developed and maintained positive relationships with customers to enhance service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Made food according to standard recipes.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Handled cash transactions and point-of-sale operations.
  • Monitored food temperature, discarding items not stored correctly.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Maintained composure and work quality while under stress.

Assistant Site Coordinator

F.L.Y.E.R.S.
09.2008 - 11.2016

Served as floating manager-on-duty, MOD, to cover shift shortage.

  • Exercised communications with students, teachers, parents and school administrators regarding school activities.
  • Coordinated daily activities and schedules for after-school programming, ensuring safe and engaging environments.
  • Managed resources efficiently for various after-school activities.
  • Created an inviting space for students to relax or participate in recreational activities after school.
  • Achieved high levels of parent satisfaction by maintaining open communication lines and addressing concerns promptly.
  • Enhanced program quality by developing and implementing engaging after-school activities tailored to students' interests.
  • Maintained accurate records of attendance, incident reports, and other required documentation for program compliance purposes.
  • Established a safe and fun environment, fostering positive relationships among students, staff, and parents.
  • Created fun, age-appropriate activities for school-age children.
  • Implemented student safety measures across program to minimize accidents.
  • Monitored student safety while conducting indoor or outdoor activities.
  • Connected and frequently communicated with students and parents regarding programs, policies, and individual needs.
  • Scheduled mini-lessons, art projects, and unstructured playtime for school-age children.
  • Selected nutritious snacks and educational toys for students.
  • Maintained high-quality child care standards based on developmentally appropriate practices.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Assisted students with homework completion, providing individualized support and guidance as needed.
  • Managed behavioral issues and used positive behavior strategies.
  • Fostered safe and inclusive environment, ensuring all children felt welcomed and valued.
  • Developed and coordinated after-school programs and activities.

Education

High School Diploma -

Fort Mill High School
Fort Mill, SC
06-2000

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff management
  • Task delegation
  • Documentation and reporting
  • Operations management
  • Shift scheduling
  • Inventory management
  • Attention to detail
  • Organizational skills

Timeline

Manager

Batt Enterprises(TCBY)
02.2023 - Current

Caregiver/Companion Caregiver

Homewatch CareGiversInc
10.2021 - 11.2022

Assistant Teacher

LeafSpring School at Ballantyne
03.2017 - 01.2023

Assistant Site Coordinator

F.L.Y.E.R.S.
09.2008 - 11.2016

Food Service Assistant

Fort Mill School District
08.2007 - 10.2021

High School Diploma -

Fort Mill High School