Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandy Lang

Onancock,VA

Summary

Proven leader in facility management with a track record of enhancing customer satisfaction and maintaining high standards of cleanliness at Accomack County Health Department. Skilled in landscaping maintenance and adept at fostering team agility, I excel in health and safety compliance, ensuring optimal operational efficiency. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

20
20
years of professional experience

Work History

Custodial Manager

Accomack County Health Department
10.2015 - Current
  • Increased customer satisfaction by addressing concerns promptly.
  • Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
  • Collected trash and emptied receptacles and recycling containers.
  • Assisted in the setup and breakdown of event spaces, contributing to successful events at the facility.
  • Helped maintain a welcoming appearance in outdoor spaces by picking up litter, sweeping walkways, and tending to landscaping needs as needed.
  • Maintained inventory of cleaning supplies, placing orders when necessary to ensure adequate stock levels for uninterrupted service.
  • Collaborated with other custodial staff members to complete large-scale projects in a timely manner.
  • Promoted a healthy workplace atmosphere by regularly disinfecting high-touch surfaces during peak flu seasons or outbreaks of illness.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Kept building spaces premises clean inside and outside.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.

Manager

Verizon Wireless
03.2005 - 01.2011
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Education

High School Diploma -

Northampton High School
Eastville, VA
06.2004

Skills

  • Landscaping Maintenance
  • Cleaning and sanitation
  • Health and safety compliance
  • Cleaning techniques
  • Data Entry
  • Documentation skills
  • Programming
  • Microsoft Outlook, Word, and Excel
  • Customer Relations

Timeline

Custodial Manager

Accomack County Health Department
10.2015 - Current

Manager

Verizon Wireless
03.2005 - 01.2011

High School Diploma -

Northampton High School
Brandy Lang