BRANDY LANHAM

• Assist Material Coordinators and Supply Technicians with organizational and installation‑level supply operations ensuring compliance with AR 710‑2, AR 735‑5, AR 710‑4, and CSDP requirements.

• Maintain asset visibility through overseeing receipts, issues, turn‑ins, lateral transfers, shortage annex updates, and reconciliation actions.

• Conduct cyclic, sensitive‑item, and 100% inventories across multiple hand‑receipt holders ensuring complete audit readiness.

• Coordinate with PBO, SSA, S6, and supported units to resolve discrepancies, update documentation, and maintain accountability accuracy.

• Set up FVUAs and DD Form 1149 to send equipment to a different unit or to military depots. Compiled DD Form 1750's for shipments.

• Provide customer service to multiple organizations improving logistical responsiveness and supply chain efficiency.

• Handled weapons and other sensitive items as part of the SI Team.

• Operated forklifts and pallet jacks to transport goods within warehouse environment.

• Performs passenger service duties to ensure quality customer service in compliance with the Defense Transportation Regulations, serving as a liaison between military and civilians

• Conducts troop commander, Federal Aviation Administration, and Department of Homeland Security briefings

• Verifies passenger manifesting, maintains aircraft status boards, coordinates passenger and baggage upload with the aircraft and the Air Force ground servicing team

• Tracks inbound/outbound missions with Single Mobility Svstems (SMS and/or Flight Tracker

• Handles jump lines in accordance with the Air Movement Table (AMT) provided by Range Scheduling

• Assist/Review/Provides documentation for JAATT, Inbounds, and Outbound missions to the Army, Air Force, and Arrival Departure Airfield Control Group (ADACG) when needed

• Conducts visual and physical inspections of military personnel and equipment to verify airworthiness, assist with scaling/weighing of equipment/personnel

• Assists in creating and verifying load plans through ICODES, as well as verifying DAF Form 7507 (Shipper's Declaration of Dangerous Goods) are filled out properly and signed

• Documents, catalogs, and updates daily, weekly, and monthly reports using a variety of MS Office suite and database programs

• Primary Unit Program Account Manager (UPAM) rep for ADACG operations

• Maintain merchandise flow through sales aisles, bays, drop zones, and highlighted products
• Create merchandising displays based on planograms, ensuring effective use of physical space
• Operates powered material handling equipment, including Ballymore Drivable Power Stockers, Narrow Aisle Reach Trucks, Order Pickers, and Forklifts
• Utilizes a range of drills, saws, impact drivers, and other hand tools to build electrical, carpentry, and seasonal displays
• Measures physical space against product requirements
• Verifies usable space versus vendor needs
• Deliver unparalleled customer service, identify customer needs, and recommend project solutions
• Processes hazardous materials, stored in appropriate bays separated by hazard class to prevent unsafe conditions
• Exemplifies a strong work ethic by reliably completing assigned tasks on time or ahead of schedule

• Conducted safety patrols, security details, and public engagement
• Manned Entry Control Points, screened visitors, validated access, and secured installation perimeter
• Expert in police patrol, ticket/report writing, traffic stops, search and seizures, and accident investigations
• Skilled in handcuffing/flexicuffing procedures
• Certified in CPR, first aid, self-aid buddy care, combat life saver, Handheld Interagency Identity Detection Equipment (HIIDE)
• Qualified on 9MM pistol, M4 Carbine, and Taser X26
• Assisted in the Armory- Drawing weapons at the beginning of shift, de-arming and storing weapons at the end of each shift, making sure all safety procedures are in place at each step
• Trained new DAF Officers and those of lower rank on how to perform their specific duties
• Maintained high levels of physical fitness, mental well-being, and ethical standards to ensure optimal job performance

• Greeted customers, ascertain desired products and/or services
• Described merchandise features, operation, use, and care of products
• Recommended and assisted customers locating desired products
• Leveraged consultative sales techniques to upsell products
• Prepared merchandise for sales floor by pricing or tagging items to promote sales
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
• Activated cell phones (contract/no-contract) through major and minor cell phone companies
• Managed returns, exchanges and refunds in accordance with store policy

• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment
• Recommended additional products or cost-effective alternatives to enhance service and satisfaction
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
• Inventoried/Stocked items and conducted routine cycle counts
• Replenished store inventory as needed
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs to encourage repeat business

• Provided secured and short-term loans to individuals and businesses against personal items as collateral
• Maintained a high level of product knowledge, providing accurate information to customers and assessed items for monetary worth
• Encouraged timely payments to prevent collateral loss
• Accepted loan payments
• Tallied balances with customer accounts
• Maintained detailed record of customer interactions, ensuring accountability and follow-up
• Organized racks and shelves to maintain store visual appeal