Summary
Work History
Education
Skills
Accomplishments
Timeline
Volunteer
Brandy Lee-Alford

Brandy Lee-Alford

La Pine,OR

Summary

Qualified Peer Recovery Specialist with certification and desire to help addiction /mental health patients. Committed to helping patients understand emotional issues underlying substance abuse patterns. Documented strengths in prevention strategies and data management.

Work History

Secretary/Chairperson

Narcotics Anonymous
02.2024 - Current
  • Composed inter-office correspondence and provided product and service information to customers.
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
  • Recorded and tracked operational expenses to identify and eliminate wasteful spending.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Excellent communication skills, both verbal and written.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Skilled at working independently and collaboratively in a team environment.
  • Organized and detail-oriented with a strong work ethic.
  • Managed crisis situations effectively, minimizing negative impact on the organization''s reputation.

Room Attendant

Sunriver Resort
04.2023 - Current


  • Supported fellow housekeeping staff with training on new processes, resulting in increased productivity levels across the department.
  • Enhanced guest satisfaction by providing thorough and timely room cleaning services.
  • Upheld company policies regarding privacy and confidentiality while servicing guestrooms, fostering trust between both parties involved.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Demonstrated flexibility in adapting to different room types and layouts, ensuring consistent quality across the board.
  • Received recognition for exceptional attention to detail while performing room inspections prior to guest arrival.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Skilled at working independently and collaboratively in a team environment.
  • Resolved problems, improved operations and provided exceptional service.
  • Applied effective time management techniques to meet tight deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized and detail-oriented with a strong work ethic.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.

Education

Certification of Completion - Cosmetology

Phagans' Central Oregon Beauty College
Bend, OR
04.2010

High School Diploma -

Antioch High School
Antioch, CA
06.1994

Skills

  • Goal Setting
  • Analytical Thinking
  • Conflict Resolution
  • Multitasking Abilities
  • Substance Abuse Knowledge
  • Emotional Support
  • Self Motivation
  • Continuous Improvement
  • Teamwork and Collaboration
  • Decision-Making
  • Empathy Development
  • Adaptability

Accomplishments


  • Attained certification through the Mental Health and Addiction Certification Board of Oregon to be a peer support specialist.

Timeline

Secretary/Chairperson

Narcotics Anonymous
02.2024 - Current

Room Attendant

Sunriver Resort
04.2023 - Current

Certification of Completion - Cosmetology

Phagans' Central Oregon Beauty College

High School Diploma -

Antioch High School
Brandy Lee-Alford