Brandy-Lee Schatte
Wylie
Summary
Detail-oriented professional with strong customer service skills and expertise in order processing. Proven ability to enhance customer satisfaction through effective communication and efficient service delivery. Demonstrated success in managing customer inquiries and resolving issues promptly. Committed to maintaining high standards of service excellence.
Overview
10
10
years of professional experience
Work History
BOSS
Bass Pro Shops Outdoor World
Allen
08.2020 - Current
- Execute routine responsibilities with a focus on detail and efficiency.
- Identify needs of customers promptly and efficiently.
- Deliver attentive service to customers in person and over phone.
- Work with cross-functional teams to achieve goals.
- Facilitate customer order processing for curbside and shipping services.
- Assist in unloading trucks with merchandise to ensure timely availability.
Packing
Extruders-Tower Extrusions, LTD
Wylie
02.2019 - 12.2019
- Assembled boxes for products, ensuring compliance with customer specifications.
- Inspected containers, materials, and products to ensure adherence to packing specifications.
- Packaged finished goods for shipment, maintaining quality standards.
Cashier
Home Depot
Wylie
05.2016 - 08.2018
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register and processed customer transactions, enhancing overall customer satisfaction.
- Handled returns and exchanges, ensuring compliance with store policies and maintaining customer trust.
- Assisted customers in locating products and answering inquiries promptly.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area, contributing to a welcoming shopping environment.
Education
High School Diploma -
Choctaw High School
Choctaw, OK05-2003
Skills
- Order processing
- Inventory management
- Merchandise handling
- Cash handling
- Product knowledge
- Customer service
- Time management
- Attention to detail
- Effective communication
Timeline
BOSS
Bass Pro Shops Outdoor World
08.2020 - Current
Packing
Extruders-Tower Extrusions, LTD
02.2019 - 12.2019
Cashier
Home Depot
05.2016 - 08.2018
High School Diploma -
Choctaw High School