Brandy Likens
Morgantown,WV
Summary
Accomplished Clinical Nurse Liaison with a proven track record at Communicare Family Of Companies, adept in relationship building and strong clinical judgment. Excelled in referral development and interdisciplinary collaboration, significantly enhancing patient care and satisfaction. Skilled in case management and leadership, consistently achieving targeted goals through effective communication and teamwork.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clinical Nurse Liaison
Communicare Family Of Companies
02.2023 - Current
- Building sales relationships by daily interactions with physicians and discharge planners at hospitals to ensure referral/admissions.
- Maintaining sales territory in order to meet census goals using techniques such as cold calling and contact planning.
- Performing pre-admission assessments of the clinical status of patient referrals and evaluation of patient needs.
- Serving as an educational resource for patients, families, hospitals, and healthcare professionals.
- Actively assisting the referring and accepting institutions in addressing requirements of specific patients.
- Monitoring marketing activity through CRM software.
Senior Rehab Liaison
Encompass Health Rehabilitation Hospital
06.2021 - 01.2023
- Conducted thorough assessments of new patients, accurately identifying rehab needs and appropriate levels of care.
- Improved patient satisfaction by providing compassionate care, effectively communicating with patients and their families.
- Recognized for consistently going above and beyond to ensure patients received the highest quality care possible during their rehabilitation journey.
- Enhanced the facility''s reputation in the community by participating in outreach initiatives such as health fairs, educational workshops, and support groups for individuals recovering from illness or injury.
- Responsible for census and market development as defined through targeted goals as set forth in the business plan and carries an assigned account/territory with an emphasis on face-to-face contacts.
- Assisted the Business Development Director (BDD) with activities such as training, coaching, and other management responsibilities as assigned by the BDD.
- Participated in continuous quality improvement initiatives to enhance the overall effectiveness of the rehabilitation program.
- Increased referral rates by establishing strong relationships with local physicians, hospitals, and other healthcare providers.
- Supported interdisciplinary team collaboration by regularly attending case conferences, sharing insights on patient progress, and suggesting modifications to treatment plans when needed.
LPN Charge Nurse
AMFM - Taylor Health Care Center
06.2020 - 06.2021
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
- Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
- Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
- Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
- Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
- Promoted continuity of care by thoroughly documenting shift-to-shift communication in nursing reports.
- Managed complex wound care cases, applying advanced knowledge of wound healing principles to achieve optimal results.
- Developed strong relationships with patients'' families, keeping them informed of progress reports and collaborating on decisions regarding their loved ones'' healthcare plans.
- Assisted physicians during procedures, demonstrating strong clinical knowledge and attention to detail for successful outcomes.
- Served as charge nurse, caring for patients with serious illnesses.
- Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
LPN Charge Nurse
Genesis Healthcare - Rosewood Center
08.2017 - 05.2021
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
- Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
- Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
- Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
- Promoted continuity of care by thoroughly documenting shift-to-shift communication in nursing reports.
- Developed strong relationships with patients'' families, keeping them informed of progress reports and collaborating on decisions regarding their loved ones'' healthcare plans.
- Managed complex wound care cases, applying advanced knowledge of wound healing principles to achieve optimal results.
- Promoted patient independence by teaching self-care skills and explaining conditions and medications.
- Assisted physicians during procedures, demonstrating strong clinical knowledge and attention to detail for successful outcomes.
- Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
- Served as a mentor to new nurses, fostering a positive work environment and promoting professional growth.
- Collaborated with interdisciplinary team members to optimize patient outcomes and deliver high-quality care.
- Evaluated staff performance through regular assessments, identifying areas for improvement and facilitating professional development opportunities.
Education
Diploma - Practical Nursing
Randolph County Technical Center
Elkins, WV02.2002
High School Diploma -
Philip Barbour High School Complex
Philippi, WV06.1996
Skills
- Interdisciplinary Collaboration
- Relationship Building
- Attention to Detail
- Strong Clinical Judgment
- Case Management
- Patient Eligibility Requirements
- Cross-Functional Teamwork
- Referral Development
- Collaboration and Teamwork
- Communication and Leadership
Certification
- Licensed Practical Nurse (Multi-state) - 2002-Present
Timeline
Clinical Nurse Liaison
Communicare Family Of Companies
02.2023 - Current
Senior Rehab Liaison
Encompass Health Rehabilitation Hospital
06.2021 - 01.2023
LPN Charge Nurse
AMFM - Taylor Health Care Center
06.2020 - 06.2021
LPN Charge Nurse
Genesis Healthcare - Rosewood Center
08.2017 - 05.2021
Diploma - Practical Nursing
Randolph County Technical Center
High School Diploma -
Philip Barbour High School Complex
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