Brandy Mack
Temple,TX
Summary
Compassionate home care provider with a strong background in client relationship management and health record keeping. Proven ability to assess safety risks and ensure compliance with healthcare regulations, dedicated to improving patient outcomes through personalized care.
Overview
7
7
years of professional experience
Work History
Home Care Provider
Karen Smith
Temple, TX
06.2025 - Current
- Assisted clients with daily living activities and personal care needs.
- Collaborated with healthcare professionals to coordinate client services.
- Assessed home environment for potential safety hazards or risks to the client's well-being.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Ensured compliance with all laws governing home health care services.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Delivery Driver
Instacart
Austin, Tx
01.2019 - 12.2025
- Delivered groceries to customers efficiently and safely.
- Navigated routes using GPS technology for timely deliveries.
- Resolved customer service complaints professionally, fostering trust and loyalty.
- Loaded, secured, and unloaded cargo efficiently, ensuring safe transport and timely delivery.
Home Health Aide
The Key
Austin, Tx
02.2023 - 06.2025
- Maintained accurate records of patient care and daily activities to ensure continuity of care.
- Ensured cleanliness and safety of the home environment for patients.
- Provided mental and emotional support to clients, enhancing their overall well-being.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Assisted client in following their medication schedule effectively.
- Documented client conditions, treatments, and progress to inform care plans and support effective communication.
Education
Associate of Applied Science - Medical Billing And Coding
Virginia College
Birmingham, AL05-2014
Skills
- Patient assessment
- Medication management
- Safety monitoring
- Care coordination
- Health record keeping
- Nutrition planning
- Client relationship management
Timeline
Home Care Provider
Karen Smith
06.2025 - Current
Home Health Aide
The Key
02.2023 - 06.2025
Delivery Driver
Instacart
01.2019 - 12.2025
Associate of Applied Science - Medical Billing And Coding
Virginia College