Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brandy Malone

San Jose,CA

Summary

Poised Loss Prevention Manager talented at planning and implementing loss prevention goals and profit improvement. Successful in planning and executing daily agendas and analyzing data for fraudulent activities. Excellent communication and negotiation skills.

Overview

21
21
years of professional experience

Work History

Loss Prevention Supervisor

Kohl's
03.2023 - 06.2023
  • Reduced shrinkage by implementing effective loss prevention strategies and conducting thorough investigations.
  • Enhanced store security by developing and enforcing strict policies to deter theft and other losses.
  • Improved employee awareness of loss prevention techniques through comprehensive training programs.
  • Maintained a safe shopping environment for customers by monitoring surveillance systems and addressing potential hazards promptly.
  • Collaborated with store management to identify high-risk areas and implement targeted loss prevention measures.
  • Managed a team of loss prevention associates, providing guidance, support, and performance evaluations.
  • Developed strong relationships with local law enforcement agencies to improve communication and cooperation in resolving incidents.
  • Investigated incidents of theft or fraud thoroughly, collecting evidence and preparing case summaries for legal proceedings.
  • Increased profitability by minimizing losses due to shoplifting, employee theft, and other sources of shrinkage.

Police Officer

Dona Ana County Sheriff's Dept
03.2012 - 12.2022
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Reduced criminal activity in assigned areas through proactive policing and community engagement.
  • Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
  • Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.
  • Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
  • Testified effectively in court, contributing to successful prosecutions of offenders.
  • Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
  • Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
  • Enforced traffic laws diligently, promoting road safety and reducing accident rates.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
  • Served as a school resource officer, improving relationships between youth and police through positive interactions and educational programs.
  • Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.

Police Officer

City Of Socorro Police Dept
07.2002 - 03.2012
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Reduced criminal activity in assigned areas through proactive policing and community engagement.
  • Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
  • Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.
  • Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
  • Testified effectively in court, contributing to successful prosecutions of offenders.
  • Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
  • Enforced traffic laws diligently, promoting road safety and reducing accident rates.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
  • Served as a school resource officer, improving relationships between youth and police through positive interactions and educational programs.
  • Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Implemented community outreach initiatives that strengthened partnerships between residents and local law enforcement agencies.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Answered emergency calls for help from citizens and business owners.
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Apprehended offenders and conducted interviews and interrogations.
  • Conducted preliminary investigations at scenes of major crimes.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Gathered necessary information for court appearances and testified as witness under oath in court.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Apprehended suspects, read Miranda Rights, and transported offenders to jail.
  • Rendered aid to accident victims and other persons requiring first aid for physical injuries.
  • Thoroughly analyzed criminal information and processed crime scenes.

Education

High School Diploma -

Socorro High School
Socorro, NM
05.1995

Skills

  • Crime Prevention Master
  • CoInspect
  • First Aid Certified
  • CCTV Surveillance
  • Conflict Resolution
  • Organizational Skills
  • Crisis Management
  • Decision Making
  • Adaptability
  • Risk Assessment
  • Attention to Detail
  • Emergency Response
  • Team Leadership
  • Crisis Situations

Accomplishments

I was a part of the crisis negotiation team for 8 years attending regular training as well as conventions. Responded to emergency situations requiring a negotiator to assist with de-escalating situations of people in crisis.

I was a field training officer for 8 years. I trained many officers who are currently still employed as Police Officers.

I was promoted to Sergeant and supervised officers on my shifts for 5 years.

I have no disciplinary actions in my personnel files for my career with both agencies I worked for.

Timeline

Loss Prevention Supervisor

Kohl's
03.2023 - 06.2023

Police Officer

Dona Ana County Sheriff's Dept
03.2012 - 12.2022

Police Officer

City Of Socorro Police Dept
07.2002 - 03.2012

High School Diploma -

Socorro High School
Brandy Malone