Brandy Marie Parker
Stafford,USA
Summary
Seasoned Server and Manager with a proven track record of enhancing customer satisfaction and streamlining operations at Pappadeaux Memorial City. Demonstrates exceptional communication skills and data management expertise, significantly improving service delivery. Skilled in fostering team collaboration and managing diverse client needs, ensuring compliance and efficiency in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Server
Pappadeaux Memorial City
Stafford, TX
03.2024 - Current
- Greeted diners and took orders
- Answered questions about the menu and food
- Made recommendations and sold restaurant's food and drinks
- Took orders with attention and detail
- Ensured diners enjoyed their meal and cleared tables as needed
- Processed payments and managed transactions
Server
Pluckers Wing Bar
Stafford, TX
12.2022 - 12.2023
- Greeted guests and provided menus.
- Delivered food orders promptly and courteously.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Accurately recorded orders on cash register and point-of-sale system.
- Operated POS terminals to input orders, split bills and calculate totals.
- Cleaned tables and chairs to prepare dining area for next customers.
- Trained new employees to perform duties.
- Stocked service areas with supplies during slow periods.
Server
Pappadeaux Memorial City
Houston, TX
03.2021 - 10.2021
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Operated POS terminals to input orders, split bills and calculate totals.
Manager
Adventure Kids Playcare
Sugarland, TX
03.2014 - 07.2019
- Opened and closed facility
- Checked children in and out
- Handled payments and answered phones
- Scheduled infants and children covered through Bright Horizons
- Evaluated teacher performance through observations and feedback sessions.
- Fostered relationships between staff members and families from diverse backgrounds.
- Ensured compliance with all state regulations regarding childcare centers.
- Secured indoor and outdoor premises to protect children.
- Maintained organized and clean classroom and play areas.
- Maintained records of attendance, meals served, naps taken and general behavioral observations throughout the day.
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
Education
Extern for LMRT - Bone Densities, MRI Training
Steeplechase Diagnostics
01.2010
Technical Limited Radiological Technologist -
Academy of Healthcare Professions
Houston, TX01.2009
High School Diploma -
Mayde Creek High School
Houston, TX01.2005
Skills
- Professional Call Management
- Strong Communication Skills
- Customer-Focused Service
- Data Management Expertise
- Client Appointment Coordination
- Event Coordination
- Accounts Payable Processing
- Document Management
- Patient Relationship Management
- Patient Registration
- Coordinate Patient Scheduling
- Manage Incoming Calls
- Support Administrative Functions
- Medical Records Management
References
References upon request
Medical Professional Experience
- Greeted patients and visitors warmly and professionally upon arrival, providing assistance and direction as needed.
- Registered new patients by collecting necessary personal and insurance information accurately and efficiently.
- Scheduled patient appointments, consultations, and follow-up visits, utilizing electronic scheduling systems and maintaining appointment calendars.
- Answered incoming calls promptly and courteously, addressing inquiries, scheduling appointments, and directing calls to appropriate healthcare personnel.
- Assisted with administrative tasks such as filing, faxing, scanning, and organizing medical records in compliance with HIPAA regulations.
Timeline
Server
Pappadeaux Memorial City
03.2024 - Current
Server
Pluckers Wing Bar
12.2022 - 12.2023
Server
Pappadeaux Memorial City
03.2021 - 10.2021
Manager
Adventure Kids Playcare
03.2014 - 07.2019
Extern for LMRT - Bone Densities, MRI Training
Steeplechase Diagnostics
Technical Limited Radiological Technologist -
Academy of Healthcare Professions
High School Diploma -
Mayde Creek High School
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