Brandy Martin
Campbell,CA
Summary
Driven professional with comprehensive background leading all aspects of retail operations, including customer service, merchandising, payroll management and inventory. Effective leader skilled in developing highly productive teams. Proficient in standard office and retail environment equipment, including cash registers, computers and multi-line telephones.
Overview
21
21
years of professional experience
Work History
Receiving Associate (Seasonal)
Burlington Stores
Fremont, CA
09.2023 - 03.2024
- Process, ticket, store, move, and display merchandise
- Stock, organize, and present new merchandise on the sales floor
- Inventory
- Maintain a neat and orderly stock, receiving area, and sales floor
- Perform other tasks as assigned by the manager.
Dot Com Personal Shopper
Safeway
Santa Cruz, CA
01.2020 - 09.2022
- Provide customer service as currently defined by the employer within the scope of the position and company policy
- Communicate with Delivery drivers
- Answer phones and respond to emails
- Work with customer service for customer orders/issues
- Operate hand-held computer/scanning unit to check in items from the order, ensuring the merchandise matches the order
- Ability to identify and locate items proficiently within the three categories of the store (ambient, chilled, and frozen)
- Maintain cleanliness of the store and back room area
- Keep open communication with other store departments
- Verify order for accuracy.
Key Holder/Assistant Manager
Kmart
Hollister, CA
06.2015 - 12.2019
- Six-month promotion to Reset Lead for all hardline departments
- 2nd year promotion to Asst
- MGR training
- Pantry lead
- Manages incoming deliveries by verifying and signing for shipments
- Receiving, ticketing, and sorting merchandise from delivery trucks
- Moving merchandise into and throughout the store quickly, efficiently, and accurately
- POS, Customer Service, Answering Phones, Pricing, Fulfilling orders
- Responsible for seasonal departments and setup of displays.
Stay at home mom/homemaker
Hollister, CA
01.2007 - 06.2015
Preschool Teacher
Action Day Schools
San Jose, CA
04.2003 - 01.2007
- Knowledge and planning of age-appropriate curriculum
- Positive behavior management techniques
- Communicate with parents about their child's behavior
- Facilitated communication between the parents and the school
- Provided support in maintaining a safe and clean learning environment.
Education
Student in Data Entry -
Udemy
Student in Microsoft Excel -
Udemy
High school diploma -
San Lorenzo Valley High School
ECE units in Early Childhood Education -
WestMed College
Skills
- Classroom Management
- Verbal and written communication
- Attention to Detail
- Customer service
- Management
- Leadership
- Stock Rotation
- Cash Handling
- Multitasking and Prioritizing
- Computer Proficiency
Timeline
Receiving Associate (Seasonal)
Burlington Stores
09.2023 - 03.2024
Dot Com Personal Shopper
Safeway
01.2020 - 09.2022
Key Holder/Assistant Manager
Kmart
06.2015 - 12.2019
Stay at home mom/homemaker
01.2007 - 06.2015
Preschool Teacher
Action Day Schools
04.2003 - 01.2007
Student in Data Entry -
Udemy
Student in Microsoft Excel -
Udemy
High school diploma -
San Lorenzo Valley High School
ECE units in Early Childhood Education -
WestMed College