Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandy McComic

Shreveport,LA

Summary

Experienced and motivated Merchandising Service Manager with a 15 year store management background. Skillfully direct employees, coordinate schedules, organize projects and manage customer needs. Highly-developed in hiring, performance management and problem solving.

Overview

26
26
years of professional experience

Work History

Merchandising Service Manager

Lowes
Shreveport, LA
04.2020 - Current
  • Monitored safety compliance to maintain strict standards and protect team members from harm. Currently holding record over +1000 days Incident free.
  • Oversaw team of individuals specialized in providing quality and consistent service throughout the store. Providing a clean shopping experience for customers.
  • Worked with managers and team daily to ensure the correct items are in stock and being merchandised to impact sales.

Department Supervisor

Lowe's Companies Inc.
Shreveport, LA
02.2019 - Current
  • Established and optimized schedules to keep coverage and service in line with forecasted demands
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends
  • Maintained stock of items, cleanliness, organization and provided excellent customer service
  • Handled cash register, returns and refunds

Merchandiser

Premium Retail Services
Shreveport, LA
12.2017 - Current
  • Updated pricing and signage to complete product displays and educate customers
  • Worked with managers and advertising directors to optimize promotions
  • Built displays, performed audits and set planograms at local retailers
  • Offered excellent customer service while on-site

Store Manager

Walgreens
Shreveport, LA
06.2003 - 11.2017
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies
  • Rotated merchandise and displays to feature new products and promotions
  • Oversaw, trained and encouraged 25 employees, promoting culture of efficiency and performance

Education

Bachelor of Arts - Business Management

Grambling State University
Grambling, LA
05.2003

Diploma - General Studies

General Trass High School
Lake Providence, LA
05.1999

Skills

  • Forklift operation
  • Microsoft word / excel
  • Safety team member
  • Problem-solving
  • Decision-making
  • Stock management
  • Time management
  • Leadership competency
  • People-oriented
  • Retail sales
  • Retail merchandising specialist
  • Active listening skills
  • Customer-oriented

Certification

Louisiana Board of Pharmacy Technician License (12/2013)

PTCB Certification (06/2005)

Timeline

Merchandising Service Manager

Lowes
04.2020 - Current

Department Supervisor

Lowe's Companies Inc.
02.2019 - Current

Merchandiser

Premium Retail Services
12.2017 - Current

Store Manager

Walgreens
06.2003 - 11.2017

Bachelor of Arts - Business Management

Grambling State University

Diploma - General Studies

General Trass High School

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Brandy McComic