Brandy McIntyre

Highly motivated, friendly, dependable professional with an extensive background in Administration and Customer Service in seek of providing fast, accurate, empathetic support to a wide range of customers. My outgoing, confident, but respectful demeanor makes me an incredible asset to any team expecting employees to provide unmatched service to encourage new and retain existing clientele.

• General tasks relating to customer service including greeting clients/other personnel
• Answering phones and directing calls to appropriate channels, and/or verifying callers needs/requests and taking messages
• Assist with sales in any and all capacities from start to finish; including gathering data for vehicles, posting information to inventory later used for marketing, marketing through online interface sites, comparing, posting, & selling products, gathering personal information for financial records
• Compose Buyer's Orders, process tags & titling through Maryland MVA Remote Server, comply with requirements and regulations and submit legal and binding contract documents
• Maintain records of sales through program files that reference customer information through QuickBooks Customer Manager, revenue & cost charting using Microsoft Excel, QuickBooks Accounting and Quickbooks Online, MD MVA Records and Contracts through organized filing and logging
• Help with any and all tasks as needed and adapt to quickly to change in environment as well as learn quickly new skills and/or assignments, take on new tasks as needed/assigned to assist company and/or coworkers.
• Executed record filing system to improve document organization and management.
• Processing incoming/outgoing communication and correspondence to ensure the proper distribution of information for multiple companies within the corporate brand
• Handle and record all incoming packages and shipments
• Process all outgoing mail/packages using common shipping companies including USPS and FedEx including time sensitive and personal materials i.e (Credit Cards, licensing, proposals, checks, etc.)
• Processes letters, memoranda, presentations, excel charts and reports
• Orders and maintains office supplies within budget restrictions and based on inventory
• Plans and implements logistics for internal/external events including but not limited to meetings and training group events; tracks and maintains designated conference and visitor rooms/offices schedules and vailability for efficient use of company resources
• Prepares payment requests and processes invoices for vendors
• Maintains and organizes expense reports for all employees
• Prioritizes and schedules management-level calendars
• Temporarily filled role of Office Manager for 6 months, all duties required for this role and reporting details and completed tasks to upper level corporate
• Guarantee all building expenses are recorded, paid and processed as necessary to ensure business as usual
• Act as proposal coordinator for proposal team by ensuring all forms requiring original signatures are signed/notarized/sealed as needed
• Collecting all required documents from the proposal team, assembling proposals, and arranging for delivery to client for deadline
• Assist with compiling contracts/bids and other important documents as well as binding or packaging them within requirements and/or guidelines necessary for consideration.