Brandy Mogg
Alma,United States
Summary
Dedicated and results-driven professional with a strong background in delivering compassionate support to individuals. Skilled in efficiently managing daily activities and ensuring clients\' well-being through personalized care plans. Proven expertise in effective communication and problem-solving, enabling the ability to address challenges with confidence. Possessing strong leadership skills, committed to making a positive impact and driving success in any team or organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Direct Support Professional
McBride Quality Care Services INC
07.2021 - 01.2024
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Maintained clean, safe, and well-organized patient environment.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Transported clients to medical and dental appointments to provide support.
Store manager
Wilson's Grocery
02.2021 - 07.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
Ecommerce Personal Shopper
Walmart
05.2018 - 01.2021
- Customer service
- Opening
- Verified customers seen substitution and out of stock items
- Shop for customer ensuring they received good quality products
- Checked orders closely to minimize errors
- Directed/ train other associates
- Answer phone
- Kept clean and sanitary environment
- Worked quickly to ensure to put orders together and deliver to customers in a timely manner
Direct Support Professional
McBride Quality Care Services INC
05.2017 - 04.2018
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Maintained clean, safe, and well-organized patient environment.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Transported clients to medical and dental appointments to provide support.
Caregiver
Private In Home Care Giver
01.2016 - 05.2017
- Assisted with personal hygiene, mobility, and transportation
- Gave medication as prescribed
- Maintained clean and sanitary living
- Prepared food and assisted with eating
- Comforting environment
- Schedule appointments
Waitress
Lakeside hotel and conference center
06.2016 - 10.2016
- Handled a high volume of customers regularly
- Took and memorized orders
- Served food
- Cleared tables
- Processed transactions
- Cleaned and sanitized dining room and restaurant
- Checked on guests frequently
Education
Bachelor of Science - Business Administration
Colorado Technical University
Colorado Springs, CO11-2027
Skills
- E-Commerce
- Military Experience
- Medication Administration
- Home Care
- Vital Signs
- Patient Care
- Cashiering
- Restaurant Experience
- Sales
- Cleaning Experience
- Leadership
- Experience Administering Injections
- Driving
- Customer service
- Developmental Disabilities Experience
- Memory care
- CPR
- First aid
- Supervising experience
- Cooking
- Communication skills
- Phone etiquette
- Typing
- Autism Experience
- Mechanical knowledge
- Dementia Care
- Crisis Intervention
- Crisis Management
- Motivational interviewing (3 years)
- Behavioral Health
Certification
- Driver's License December2002 to December2027
- CPR Certification February2024 to Present
- First Aid Certification February2024 to Present
- CPI Certification July2022 to July2024
- Safe crisis management February2024 to February2025
- Suicide prevention training February2024 to February2026
- Food Handler Certification
Timeline
Direct Support Professional
McBride Quality Care Services INC
07.2021 - 01.2024
Store manager
Wilson's Grocery
02.2021 - 07.2021
Ecommerce Personal Shopper
Walmart
05.2018 - 01.2021
Direct Support Professional
McBride Quality Care Services INC
05.2017 - 04.2018
Waitress
Lakeside hotel and conference center
06.2016 - 10.2016
Caregiver
Private In Home Care Giver
01.2016 - 05.2017
- Driver's License December2002 to December2027
- CPR Certification February2024 to Present
- First Aid Certification February2024 to Present
- CPI Certification July2022 to July2024
- Safe crisis management February2024 to February2025
- Suicide prevention training February2024 to February2026
- Food Handler Certification
Bachelor of Science - Business Administration
Colorado Technical University
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