Brandy Morozin-Robinson
Kellogg,ID
Summary
Dynamic and dedicated crew member with a proven track record at Yokes, excelling in customer service and teamwork. Demonstrated exceptional multitasking skills, significantly improving customer satisfaction through efficient service. Committed to maintaining high standards of cleanliness and food safety while fostering a positive work environment. Strong communicator with a flexible schedule and integrity.
Overview
1
1
year of professional experience
Work History
Crew Member
Yokes
01.2025 - Current
- Worked hot case, pizza bar, and other sandwich bar.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
Crew Member
McDonald's Restaurant
09.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders and prepared meals.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Diploma -
K12 WAVA Online School
Spokane, WA06.2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Attention to detail
- Customer engagement
- Interactive communication skills
- Flexible schedule
- Integrity and honesty
- Basic math
- Creativity and innovation
- Performance improvement
Timeline
Crew Member
Yokes
01.2025 - Current
Crew Member
McDonald's Restaurant
09.2024 - Current
Diploma -
K12 WAVA Online School
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