Brandy N. Dixon

•Designs and documents systems software by preparing diagrams, logic charts and internal

specification documentation.

• Writes program code from internal specification documentation, prepares test plans and tests data.

Runs tests, observes results and corrects program code to resolve any differences with internal

specifications.

• Prepares software operating documentation and users operating instructions.

• Prepares time and cost estimates and schedules for computer systems software development and

maintenance or modification tasks.

• Analyzes MSTS computer user requirements.

• Participates with software development and support personnel defining software requirements for

development, maintenance or improvements.

• Coordinates or develops and implements plans for tests to evaluate and to install hardware and

operating system software.

• Provides instruction in the operation and use of computer hardware, data communications

equipment, and vendor-supplied or MSTS-developed systems software.

• Resolves systems software problems referred by computer operations or software development and

user support personnel.

• May provide support to the User Support Training organization.

• May design, code, test, debug, document and maintain programs.

• May use CASE tools.

• May provide guidance, training, and assistance to other IT personnel.

• May prepare specifications from which programs will be written.

• May plan and coordinate data-related activities, including:

• Coordinating requests for access to data

• Developing and implementing data administration standards regarding validation, integrity,

storage, and security of data; internal object naming conventions, and data access methods

• Consulting on DBMS issues including installation and management of front-end tools

• Developing strategic and functional plans for the evolution of data and information

architecture

• Resolving issues associated with data administration

• Acting as the single point of contact with the DBMS vendor

• Establishing DBMS backup, recover, and re-start procedure

• Supervise staff and perform annual employee evaluations
• Provide hands-on, day-to-day support and enhancements to the Maximo applications
• Collaborate with management to design workflows, reports and any system enhancements
• Perform Maximo screen customizations as needed
• Maintain support of the Maximo mobile solutions
• Serve as primary contact Maximo Administration issues
• Serve as primary contact on all information technology related items, internal or external support
• Maintain and create data templates for loading
• Provide customer and end user support for Maximo implementation
• Develop and support data loads utilizing the Maximo Integration Framework
• Support of system upgrades in the Maximo product as well as add-ons
• Troubleshoot and Resolve application, interface, workflow, reporting and data integrity issues
• Provide guidance on hardware configuration and settings
• Provide other system support or perform other duties as may be required
• Provides Maximo application end user training
• Serves as lead for workshop facilitator, system deployment, and system upgrades
• Evaluates existing Maximo and other enterprise installations and recommends improvements including the daily performance of other functions necessary to support the project
• Manage projects in relation to CMMS
• Report writer (SQL, Crystal Reports)

• Direct Supervisor of Maintenance Planner Schedulers assigned to waste water facilities
• Manage, support, and assist the Planner/Schedulers to ensure that all routine maintenance is effectively planned and scheduled at each facility
• Train employees on work process, procedures and task
• Inspect work and perform employee reviews
• Compiles information to develop scope of work, work priority, resources requirements, pick lists, work sequence, permits, and schedule
• Visit sites to assess the scope of the work and required maintenance
• Communicate with staff, vendors and contractors as needed to gather and research information
• Procure, coordinate, schedule, and direct vendors; contractors to minimize costs and ensure quality work
• Prepares and maintains logs, forms, and reports in CMMS
• MAXIMO- add assets, locations
• Create pm, job plans and queries
• Create/ close out work orders
• Creates Crystal reports to provide KPI’s to customer
• Ensure accurate documentation of all work orders to include personnel performing work, materials used, job scope, duration, costs, inspection results, and test data necessary to support planning, scheduling and reliability activities
• Identify opportunities to improve process, planning, or performance through analysis of work order flow, demands, costs, and expectations
• Identify and eliminate sources of delay for the technicians
• Work closely with O&M staff, warehouse staff, trade coordinators, plant managers, data analysts, contractors, engineers, and directors
• Perform other duties of a similar nature or level

• Plans, schedules and develops bill of materials for all maintenance activities in the facility to improve effectiveness of maintenance resources
• Compiles information to develop scope of work, work priority, resources requirements, pick lists, work sequence, permits, and schedule
• Visit sites to assess the scope of the work and required maintenance
• Communicate with staff, vendors and contractors as needed to gather and research information
• Procure, coordinate, schedule, and direct vendors; contractors to minimize costs and ensure quality work
• Prepares and maintains logs, forms, and reports in CMMS
• Ensure accurate documentation of all work orders to include personnel performing work, materials used, job scope, duration, costs, inspection results, and test data necessary to support planning, scheduling and reliability activities
• Identify opportunities to improve process, planning, or performance through analysis of work order flow, demands, costs, and expectations
• Identify and eliminate sources of delay for the technicians
• Work closely with O&M staff, warehouse staff, trade coordinators, plant managers, data analysts, contractors, engineers, and directors
• Perform other duties of a similar nature or level

• Provides system control, oversight, repair history, analysis, data entry, & documentation of current & future maintenance operations
• Makes comparative analysis of reasons for delays when timetable was exceeded, impact of various changes or modifications, or other topics for research & evaluation
• Coordinates with administrative budget personnel to ensure proper accounting and appropriate funds are available
• Collects information and requirements of personnel, & issues work orders for use by the maintenance members
• Prepares or enters completion summary for planning of future maintenance efforts
• Troubleshoots system problems & issues, to include problems with access, printing, server connectivity, permissions, & training
• Develops & maintains standard operating procedures detailing all related project business processes
• Ensures proper work order hierarchy exists to track both planned & expended labor and materials
• Answers inquiries about work order status, & maintenance history
• Head Maintenance Control Tech/ POC
• For SAM district

• Create and maintain the DMLSS facility management database inventories of Facilities, Rooms, and Facility System Inventory (FSI)/real property installed equipment (RPIE) using DMLSS-FM system modules - Facility Inventory, Room Inventory, and Facility Systems Inventory based on information from the Facility Manager
• Based on government provided information from the facility management operations, create, update and closeout work requests for specific work classifications as identified by the Facility Manager or designee
• Create and maintain maintenance procedure and preventive maintenance (PM) schedule records using the DMLSS-FM Preventive Maintenance Schedule and Maintenance Procedures modules based on information provided by the Facility Manager or designee and/or MTF maintenance organization
• Conducted Fire and baby abduction drills and provides after action documentation
• Maintains inventory records for supplies and equipment, including keys, locks, badges, Corrects routine discrepancies
• Assists with creating and maintaining reports of excess property such as furniture and medical or non-medical equipment submitted by other offices and identifies items that have potential for utilization
• Track financial progress of all design and construction contracts in support of active projects to include contract modifications/change orders

• Establishes and manages the operation of the command and control centers and customer focal point
• Implements and manages the customer satisfaction program
• Responds to customer inquiries
• Prepares and manages work requirements during approval processing and completion stages
• Recommends method of accomplishment based on existing capabilities
• Develops monitors and manages work order priority program
• Monitors work costs to ensure compliance with legal limits or support agreements
• Manages preparation and maintenance of work force records and reports
• Performs quantitative study of management data to assess CE cost and reimbursement work performance progress trends standards and policies
• Manages and ensures a continuous workflow
• Manages priorities and work plans and monitors work status
• Manages recurring work program and provides non-technical automated assistance as needed
• Ensures identification of environmental concerns
• Develops and administers facility manager program
• Analyzes work activities to ensure quality and compliance with policies current directions and other publications
• Evaluates inspection findings and recommends corrective action
• Collaborates with engineer and environmental planning functions to prepare and execute CE programs and plans
• Ensures coordination and/or collaboration with all appropriate agencies
• Performs Quality Assessment Evaluation and develops Statement of Work on non-technical contracts interfaces with host nations on maintenance requirements purchase agreements and service contracts
• Manages and advises on issues related to the operation career field
• Resolves complex issues related to CE cost and reimbursement work performance progress trends standards and policies
• Digging Permits