Hi, I’m
Brandy Ober
Front desk clerk
Pinetop-Lakeside,AZ
Overview
9
years of professional experience
Work History
Pinetop Studios Suite Pinetop-Lakeside, AZ
Front Desk Receptionist
01.2024 - Current
Job overview
- Collected room deposits, fees, and payments.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Della OlphantVernon, AZ
Farm Hand
05.2019 - 10.2023
Job overview
- Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
- Used grease guns and oil cans to lubricate and adjust farm equipment.
- Recorded and reported crop yields, expenses and other farm-related data for management decision-making.
- Performed regular maintenance to keep farm equipment in safe working order.
- Exercised appropriate safety and environmental protocols when cleaning and maintaining ponds and tanks.
- Directed training of over Number horses during Number-year tenure.
- Oversaw feeding, watering and health monitoring of Type stock, prioritizing health and wellness.
- Dipped or bathed animals with appropriate applications to control parasites.
- Rotated animals between grazing areas to provide enough access to food.
- Designed new feeding system to save $Amount on operational expenses.
- Used time-management strength to cross-train associates to cover more areas without increasing expense.
- Flagged or marked Type products for identification to optimize processing time.
- Examined animals for signs of sickness and overall herd health.
- Cleaned stalls, pens, and equipment using Type tools for optimal health of Type animals.
- Patrolled grazing grounds using ATVs and horses to monitor animals and determine movement, care or health-related needs.
- Administered pest or weed control initiatives which included location and identification of targets, chemical selection, and application methods.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Maintained growth, feeding, production, and cost records for Type livestock.
- Observed animals and notified supervisor of signs of illness.
Tnt Market
Cashier Assistant
12.2015 - 04.2019
Job overview
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Answered questions about store policies and addressed customer concerns.
- Packed customer orders into boxes and bags, transferring to shopping cart.
- Retrieved items for customers and verified prices.
- Worked with other associates to support cashiers and management needs.
- Removed trash, swept, and mopped floors for professional appearance.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned and sanitized cashier workstation and scanning area.
- Met customer needs through polite, friendly and attentive service.
- Bagged items securely to minimize breakages and reduce losses.
- Replenished shelves regularly to meet customer demand and maximise sales.
- Trained new cashier team members in customer service and money handling processes.
- Monitored store for suspicious activity and reported security concerns for prompt action.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Performed cash, card and check transactions to complete customer purchases.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
- Identified and resolved discrepancies and errors in customer accounts.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Set up new sales displays each week with fresh merchandise.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key times.
- Operated cash register to record transactions accurately and efficiently.
Skills
- Dependable and Responsible
- Self-Directed
- Calm Under Pressure
- Data Entry
- Friendly, Positive Attitude
- Problem-Solving
- Flexible and Adaptable
- Attention to Detail
- Supervision and leadership
- Excellent Communication
- Basic Math
- Time Management
- Guest Relations
- Customer Service
- Supply Management
- Inventory Control
- Office Organization
- Cash Handling
- Mail Sorting
- Front Office Management
- Listening Skills
- Sensitive information handling
- Basic accounting
- Expense Reporting
- Oral and writing communication
- Mail handling
- Problem-solving skills
- Issue handling
- Bookkeeping
- Hospitality services
- Staff Management
- Technical Support
- Infection Control
- Laundry Management
- Restroom detailing
- Residential Cleaning
- Sorting and washing laundry
- Folding clean laundry
- Cleaning and organizing abilities
- Customer service-focused
- Teamwork
- Complex Problem-Solving
- Housekeeping
- Physically strong
- Chemical Handling
- Resident support
- Cleaning bathrooms
- Waste disposal
- Hospitality background
- Dusting furniture
- Interior and exterior cleaning
- Quality Assurance
- Ordering cleaning supplies
- Excellent oral and written communication
- Vacuuming
- Mopping and sweeping
- Vacuuming and sweeping
- Facility Maintenance
- Chemicals handling
- Continuous Improvement
- Adaptability
- Reliability
- Problem-solving aptitude
- Active Listening
- Relationship Building
- Organizational Skills
- Adaptability and Flexibility
- Teamwork and Collaboration
- Time management abilities
- Decision-Making
- Team Leadership
- Professionalism
- Multitasking Abilities
- Self Motivation
- Problem-solving abilities
- Payment Collection
- Customer Assistance
- Product restocking
- Cash Register Operation
- ID Verification
- Payment Processing
- Returns processing
- Drawer balancing
- Merchandise Restocking
- Money Handling
- Cash Management
- Refunds and exchanges
- Identification checks
- Customer service excellence
- Expense Tracking
- Organizational abilities
- Retail Merchandising
- Cash handling expertise
- Conflict Resolution
- Cash handling and management
- Order Taking
- Issue Resolution
- Cash Drawer Balancing
- Guest inquiries
- Product Knowledge
- Cleaning and sanitizing
- Currency counting
- Cash register systems
- Refund handling
- Payment posting
Timeline
Front Desk Receptionist
Pinetop Studios Suite
01.2024 - Current
Farm Hand
Della Olphant
05.2019 - 10.2023
Cashier Assistant
Tnt Market
12.2015 - 04.2019