Overview
Work History
Skills
Timeline
Hi, I’m

Brandy Ober

Front desk clerk
Pinetop-Lakeside,AZ
Brandy Ober

Overview

9
years of professional experience

Work History

Pinetop Studios Suite

Front Desk Receptionist
01.2024 - Current

Job overview

  • Collected room deposits, fees, and payments.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

Della Olphant

Farm Hand
05.2019 - 10.2023

Job overview

  • Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
  • Used grease guns and oil cans to lubricate and adjust farm equipment.
  • Recorded and reported crop yields, expenses and other farm-related data for management decision-making.
  • Performed regular maintenance to keep farm equipment in safe working order.
  • Exercised appropriate safety and environmental protocols when cleaning and maintaining ponds and tanks.
  • Directed training of over Number horses during Number-year tenure.
  • Oversaw feeding, watering and health monitoring of Type stock, prioritizing health and wellness.
  • Dipped or bathed animals with appropriate applications to control parasites.
  • Rotated animals between grazing areas to provide enough access to food.
  • Designed new feeding system to save $Amount on operational expenses.
  • Used time-management strength to cross-train associates to cover more areas without increasing expense.
  • Flagged or marked Type products for identification to optimize processing time.
  • Examined animals for signs of sickness and overall herd health.
  • Cleaned stalls, pens, and equipment using Type tools for optimal health of Type animals.
  • Patrolled grazing grounds using ATVs and horses to monitor animals and determine movement, care or health-related needs.
  • Administered pest or weed control initiatives which included location and identification of targets, chemical selection, and application methods.
  • Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
  • Maintained growth, feeding, production, and cost records for Type livestock.
  • Observed animals and notified supervisor of signs of illness.

Tnt Market

Cashier Assistant
12.2015 - 04.2019

Job overview

  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Answered questions about store policies and addressed customer concerns.
  • Packed customer orders into boxes and bags, transferring to shopping cart.
  • Retrieved items for customers and verified prices.
  • Worked with other associates to support cashiers and management needs.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Met customer needs through polite, friendly and attentive service.
  • Bagged items securely to minimize breakages and reduce losses.
  • Replenished shelves regularly to meet customer demand and maximise sales.
  • Trained new cashier team members in customer service and money handling processes.
  • Monitored store for suspicious activity and reported security concerns for prompt action.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Performed cash, card and check transactions to complete customer purchases.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Set up new sales displays each week with fresh merchandise.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Learned duties for various positions and provided backup at key times.
  • Operated cash register to record transactions accurately and efficiently.

Skills

  • Dependable and Responsible
  • Self-Directed
  • Calm Under Pressure
  • Data Entry
  • Friendly, Positive Attitude
  • Problem-Solving
  • Flexible and Adaptable
  • Attention to Detail
  • Supervision and leadership
  • Excellent Communication
  • Basic Math
  • Time Management
  • Guest Relations
  • Customer Service
  • Supply Management
  • Inventory Control
  • Office Organization
  • Cash Handling
  • Mail Sorting
  • Front Office Management
  • Listening Skills
  • Sensitive information handling
  • Basic accounting
  • Expense Reporting
  • Oral and writing communication
  • Mail handling
  • Problem-solving skills
  • Issue handling
  • Bookkeeping
  • Hospitality services
  • Staff Management
  • Technical Support
  • Infection Control
  • Laundry Management
  • Restroom detailing
  • Residential Cleaning
  • Sorting and washing laundry
  • Folding clean laundry
  • Cleaning and organizing abilities
  • Customer service-focused
  • Teamwork
  • Complex Problem-Solving
  • Housekeeping
  • Physically strong
  • Chemical Handling
  • Resident support
  • Cleaning bathrooms
  • Waste disposal
  • Hospitality background
  • Dusting furniture
  • Interior and exterior cleaning
  • Quality Assurance
  • Ordering cleaning supplies
  • Excellent oral and written communication
  • Vacuuming
  • Mopping and sweeping
  • Vacuuming and sweeping
  • Facility Maintenance
  • Chemicals handling
  • Continuous Improvement
  • Adaptability
  • Reliability
  • Problem-solving aptitude
  • Active Listening
  • Relationship Building
  • Organizational Skills
  • Adaptability and Flexibility
  • Teamwork and Collaboration
  • Time management abilities
  • Decision-Making
  • Team Leadership
  • Professionalism
  • Multitasking Abilities
  • Self Motivation
  • Problem-solving abilities
  • Payment Collection
  • Customer Assistance
  • Product restocking
  • Cash Register Operation
  • ID Verification
  • Payment Processing
  • Returns processing
  • Drawer balancing
  • Merchandise Restocking
  • Money Handling
  • Cash Management
  • Refunds and exchanges
  • Identification checks
  • Customer service excellence
  • Expense Tracking
  • Organizational abilities
  • Retail Merchandising
  • Cash handling expertise
  • Conflict Resolution
  • Cash handling and management
  • Order Taking
  • Issue Resolution
  • Cash Drawer Balancing
  • Guest inquiries
  • Product Knowledge
  • Cleaning and sanitizing
  • Currency counting
  • Cash register systems
  • Refund handling
  • Payment posting

Timeline

Front Desk Receptionist

Pinetop Studios Suite
01.2024 - Current

Farm Hand

Della Olphant
05.2019 - 10.2023

Cashier Assistant

Tnt Market
12.2015 - 04.2019

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Brandy OberFront desk clerk