Brandy Olson

• Cultivated warm relationships with regular customers.
• Greeted new customers, discussed specials, and took drink orders.
• Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
• Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Inspected dishes and utensils for cleanliness.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.

• Examined dried clothes to identify stains, tears and issues.
• Used POS system to collect payments from customers, providing invoice for proof of transaction.
• Collected soiled linens and clothing and pretreated stains.
• Kept track of customer laundry items by properly sorting, identifying and storing clothing.
• Inspected soiled articles to determine sources of stains, locate color imperfections, and identify items requiring special treatment.
• Supported fellow staff members with delivery and pickup of customer orders.

. Seasonal holiday help with stocking supplies and store cleanliness.

• Greeted customers entering store and responded promptly to customer needs.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Improved efficiency, organized checkout area for optimal workflow.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Ensured accuracy in financial transactions, reconciled cash with receipts daily.
• Reduced processing errors by meticulously following transaction procedures.
• Operated cash register to record transactions accurately and efficiently.
• Performed cash, card, and check transactions to complete customer purchases.
• Responded promptly to requests for assistance, spills and customer inquiries.

• Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
• Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
• Served food and beverages promptly with focused attention to customer needs.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Checked guests' identification before serving alcoholic beverages.
• Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Inspected dishes and utensils for cleanliness.

• Kept server areas clean and stocked to increase efficiency while working tables.
• Bussed and reset tables to keep dining room and work areas clean.
• Elevated the guest experience by anticipating their needs proactively throughout their visit.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Answered customers' questions, recommended items, and recorded order information.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Cultivated warm relationships with regular customers.
• Greeted new customers, discussed specials, and took drink orders.

• Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
• Delivered excellent customer service for repeat business and referrals.
• Developed and maintained knowledge of current sales and promotions.
• Achieved monthly sales targets consistently by employing persuasive selling techniques tailored to each customer''s unique needs.
• Demonstrated effective communication skills when presenting sales pitches, addressing concerns, or negotiating deals with clients.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Up-sold and cross-sold products effectively, driving sales and increasing revenue.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Maintained current knowledge of evolving changes in marketplace.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Set and achieved company defined sales goals.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Achieved or exceeded company-defined sales quotas.
• Attended monthly sales meetings and quarterly sales trainings.
• Kept detailed records of daily activities through online customer database.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Recorded accurate and efficient records in customer database.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Negotiated prices, terms of sales and service agreements.

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
• Stayed up-to-date on menu changes to help customers make food choices.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Served food and beverages promptly with focused attention to customer needs.
• Maintained a clean and welcoming dining environment for guest comfort and enjoyment.

• Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
• Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
• Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
• Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Bussed and reset tables to keep dining room and work areas clean.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Inspected dishes and utensils for cleanliness.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Elevated the guest experience by anticipating their needs proactively throughout their visit.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

• Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
• Established rapport with regular customers, fostering loyalty through exceptional service.
• Promoted a safe working environment by adhering to food safety standards and best practices.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Processed orders and sent to kitchen employees for preparation.
• Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Checked guests' identification before serving alcoholic beverages.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Answered customers' questions, recommended items, and recorded order information.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Greeted new customers, discussed specials, and took drink orders.
• Cultivated warm relationships with regular customers.
• Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Stayed up-to-date on menu changes to help customers make food choices.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Served food and beverages promptly with focused attention to customer needs.
• Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Inspected dishes and utensils for cleanliness.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Elevated the guest experience by anticipating their needs proactively throughout their visit.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.