Brandy orso
spring,TX
Summary
Proven expertise in food safety compliance and exceptional customer service, honed at Katz's Deli and Jay's Night Club. Excelled in enhancing customer satisfaction through personalized service and innovative cocktail crafting, contributing to improved sales strategies and customer loyalty. Demonstrates strong multitasking abilities and a commitment to sanitation procedures, ensuring high-quality dining experiences.
Overview
5
5
years of professional experience
Work History
Katz`s Deli
Bartending Services/ Waitress
02.2023 - Current
- Enhanced customer satisfaction by providing exceptional deli product recommendations and personalized service.
- Collaborated with store management to develop successful sales strategies, improving overall store performance.
- Managed deli operations efficiently, resulting in reduced labor costs without sacrificing customer service quality.
Passion Gentleman Night Club
Watiress
09.2022 - 03.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Bartender
Jay`s Night Club
02.2020 - 09.2022
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
High School Diploma -
John F Kennedy
New Orleans, LA04-2005
Skills
- Stocking shelves
- Sanitation Procedures
- Food Safety Compliance
- Product Rotation
Timeline
Katz`s Deli
Bartending Services/ Waitress
02.2023 - Current
Passion Gentleman Night Club
Watiress
09.2022 - 03.2023
Bartender
Jay`s Night Club
02.2020 - 09.2022
High School Diploma -
John F Kennedy
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