Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandy Gadd

Dayton

Summary

Dynamic Program Director with a proven track record at RMS of Ohio, excelling in program leadership and staff development. Expert in enhancing operational efficiency and compliance, while fostering strong relationships with interdisciplinary teams. Skilled in budget management and training, ensuring high standards of service delivery and client satisfaction.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Program Director / DO

RMS of Ohio
03.2021 - Current
  • Assisted in developing program strategies to enhance operational efficiency.
  • Supported project management tasks, ensuring timely completion of deliverables.
  • Collaborated with cross-functional teams to implement program initiatives.
  • Ensure full compliance with DODD, Medicaid, county board contracts, and other accreditation standards.
  • Lead audits, incident investigations, and corrective action plans.
  • Manage budgets, staffing ratios, and program resources efficiently.
  • Supervise Program Managers, Program Coordinators, Office Coordinator, and DSP's, ensuring high standards of service delivery.
  • Accomplish various clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system according to deadlines.
  • Communicate with staff / management team.
  • Schedule staffing hours and process payroll.
  • Create and maintain UI/MUI database using Microsoft Office Programs.
  • Coordinate and monitor the development and implementation of the Individual Service Plan (ISP) in compliance with company policy and procedure, as well as with external regulations.
  • Orient and train DSP's on active treatment and ISP implementation, as well as company policies, procedures, and practices.
  • Communicate and maintain positive relationships with families, guardians, advocates and all other members of the Interdisciplinary Team (IDT).
  • Monitor all relevant systems, including required documentation, medical issues, finances and physical environment. Resolves any discrepancies or conflicts between programmatic, medical, dietary, and vocational elements of care.
  • Routine reviews of program data and progress. Initiate change in the ISP collaboratively with the IDT.
  • Ensure follow up to recommendations for services, equipment or programs. Ensure adequate environmental supports and assistive devices are present.
  • Coordinate the reporting and review of Unusual Incidents and Major Unusual Incidents with the Regional Management.
  • Provide back up for Program Managers in providing staffing coverage for clients in events of crisis or emergency.
  • Ensure the appropriate use of client funds in a manner consistent with client needs and in accordance with the ISP.
  • Provides support in the event of an MUI, including after hours.
  • Managed the operations at assigned service locations, or settings by providing supervision and management of assigned DSP's. Responsible for ensuring appropriate staffing levels in accordance with the ISP, as well as the agency operational budgets (i.e. managing overtime, mileage expenses, etc.)
  • Instruct CPR//First Aid/ AED for Adults.

Rehab Technician

Goodwill Easter Seals
09.2015 - 08.2016
  • Transported clients to and from job site.
  • Assisted client with job tasks (hanging clothing up correctly, tagging the item with the correct color tag, etc.)
  • Clerical tasks, such as completing necessary paperwork.

System Manager / Program Coordinator

RMS of Ohio
04.2009 - 05.2015
  • Managed the operations at assigned service locations, or settings by providing supervision and management of assigned DSP's. Responsible for ensuring appropriate staffing levels in accordance with the ISP, as well as the agency operational budgets (i.e. managing overtime, mileage, expenses, etc.)
  • Established systems to ensure the effective communication of both staff and client needs, including but not limited to, establishing staff schedules, communication logs, and inventory tracking tools.
  • Provided direct services to the individuals residing in assigned settings.
  • Worked collaboratively with the Program Coordinator and communicates changing needs or issues of the individuals living in the assigned settings.
  • Reviewed employee documentation, such as timecards and program documentation, for accuracy and completeness. Responsible for ensuring all documentation is delivered to the regional office in accordance with prescribed timelines.
  • Ensured the maintenance and upkeep of each service setting. Notified the Program Coordinator and management team of any environmental issues that could potentially impact the health and safety of the individuals living or working in the setting.
  • Assisted with the purchase of routine supplies for the setting, as well as individual purchases. Maintained documentation of said purchases in accordance with company policies and procedures.
  • Participated in the selection of new employees.
  • Provided on the job training and mentoring for new employees.
  • Provided support for operational emergencies as needed.
  • Other duties as assigned.

Education

Master of Science - Human Services

Purdue University Global
01-2018

Bachelor of Science - Human Services

Kaplan College
Dayton, OH
01-2015

Associate of Applied Science - Criminal Justice

Kaplan College
01-2012

Skills

  • Relationship building
  • Effective leader
  • Program leadership
  • Staff development

Certification

CPR/First Aid/AED Instructor

Medication Delegation Certificate


Timeline

Program Director / DO

RMS of Ohio
03.2021 - Current

Rehab Technician

Goodwill Easter Seals
09.2015 - 08.2016

System Manager / Program Coordinator

RMS of Ohio
04.2009 - 05.2015

Master of Science - Human Services

Purdue University Global

Bachelor of Science - Human Services

Kaplan College

Associate of Applied Science - Criminal Justice

Kaplan College

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