Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandy Porter

Washington

Summary

Dynamic Floral Manager at Fred Meyer with a proven track record in enhancing customer satisfaction and reducing shrink through effective inventory oversight. Skilled in team supervision and task delegation, I excel in maintaining and completing tasks while maintaining high standards of workplace safety and operational efficiency.

Overview

21
21
years of professional experience

Work History

Floral Manager

Fred Meyer
08.2019 - 08.2024
  • Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
  • Inventoried plants and flower care supplies and ordered more.
  • Trained employees on customer order taking and basic floral arranging.
  • Supervised 2-5 employees in floral department.
  • Decreased shrink by 50% through close monitoring of department.
  • Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Drove customer satisfaction by providing recommendations for greenery and flower pairings.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Strengthened communication skills through regular interactions with others.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Learned and adapted quickly to new technology and software applications.

Payroll Clerk/Driving Log Auditor

Sorenson Transport Co. In
10.2003 - 09.2013
  • Updated employee files with new details such as changes in address or salary levels.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Processed new hire paperwork and documents.
  • Issued paychecks on designated pay dates to avoid employee dissatisfaction.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Maintained confidentiality of employee records and payroll information.
  • Performed data entry tasks and maintained accurate records of employee payroll information.
  • Completed payroll accurately and timely to meet employee expectations.
  • Audited timesheets and payroll records for accuracy.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Processed timecards and payroll data for team of employees.
  • Processed manual checks for employees in accordance with company policies.
  • Assisted with recruitment and onboarding of new employees.
  • Communicated with auditee staff to obtain necessary information for audits.
  • Coordinated, managed and implemented auditing projects and prepared for evaluation.
  • Interviewed auditees to gather data needed to conduct audits.
  • Executed audit phases and entered data into accounting software for analysis.
  • Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations.
  • Prepared working papers, reports and supporting documentation for audit findings.

Education

HS Diploma -

Napavine High School
Napavine, WA
06.1998

Skills

  • Scheduling
  • Team supervision
  • Customer service
  • Workplace safety
  • Inventory oversight
  • Task delegation

Timeline

Floral Manager

Fred Meyer
08.2019 - 08.2024

Payroll Clerk/Driving Log Auditor

Sorenson Transport Co. In
10.2003 - 09.2013

HS Diploma -

Napavine High School

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