Experienced, compassionate, and dedicated nurse of 21 years seeking to continue a career in a healthcare organization that values their customers and employees. Seeking to grow and challenge myself as a nurse in different areas of healthcare.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Clinical Documentation Improvement Specialist
Arkansas Surgical Hospital
10.2021 - Current
Followed all company policies and procedures to deliver quality work.
Monitor the effective and efficient utilization of this facility’s clinical resources in a cost-effective manner;
Address inappropriate admissions, lengths of stay, under-utilization, over-utilization and inefficient scheduling of the hospital’s resources/services; and,
Assist in the promotion and maintenance of high quality care through the analysis, review, and evaluation of clinical practices within the hospital.
Maximize reimbursement by achieving appropriate patient status, thorough documentation, accurate coding and correct billing.
To establish and implement a program of concurrent review of admission and continued stay for any patient admitted to this facility, in accordance with applicable statutes, regulations, and standards.
To assure timely and appropriate discharge planning.
To assists in the ongoing modification of screening criteria, standards, and review methods.
To recommend changes in hospital procedures or medical staff practices where indicated by review findings.
To review and analyze patterns of utilization.
To prepare and arrange educational programs as needed to address deficiencies noted by analysis of review findings.
To actively participate in retrospective and concurrent reviews of the patients’ medical records to identify areas of possible over-utilization, under-utilization, and inefficient scheduling of services.
RN CASEMANAGER
BLUECROSS BLUE SHIELD
10.2018 - 10.2021
Work with member of BCBS to manage their comorbidities
Provide education to the member on their current health conditions and medication
Accomplishes clients' care by assessing treatment needs
Developing, monitoring, and evaluating treatment plans and progress
Assist member with coordinating care among physicians/inpatient/outpatient facilities
Serve as liaison for the mbrs facilitating and collaboration with member and providers
Monitor the members progress and guide them according for better outcomes
Help mbr find resources to help their mental and physical aspect of care.
NURSING SUPERVISOR
CHI ST. VINCENT HEART CLINIC
09.2016 - 10.2017
Managing the St
Vincent Heart Clinics in Hot Springs, Little Rock, Conway, Searcy, and several outreach clinic from all four corners of the state
Started and still manage a Medicare Driven program called Million Hearts
Collaborating and communicating with staff, patients, families, and physicians in relation to the patients care
Collaborating and communicating with upper management on implementing changes in the health care organization to help provide safer and more effective care to the patients
Managing staffing needs by ensuring there is a safe amount of staff to care for patients, and ensuring the schedules are evenly balanced throughout the scheduling period
Identifying areas in nursing that need improvement, and creating a plan to implement to improve those areas
Auditing charts to ensure they are Joint Commission ready
Managing financials in the clinic to ensure they are within their budgets
Regulatory readiness and quality improvement.
DIRECTOR OF NURSING
HERITAGE LIVING CENTER
05.2016 - 09.2016
Managing 140 bed nursing home with a case mix of Medicare skilled residents and LTC residents
Ensuring good care is delivered to the residents, and all their needs are met
Writing polices, and putting process into place for the home to ensure residents get the best quality of care
Collaborating and coordinating care with the families and residents to ensure that needs were being met with the residents
Managed the nursing staff schedules to ensure adequate staff was in the health care organization to care for the residents
Supervising all nursing staff
On call 24/7 Auditing charts to ensure we have all labs done on the residents, follow-ups are done on the resident’s health problems, and so forth… Coordinating with hospice, home health, physicians, and other entities on resident’s needs
Regulatory readiness.
NURSE MANAGER
CHI ST. VINCENT LITTLE ROCK (SVI) AND CHI ST. VINCNET MORRILTON (SVM)
04.2012 - 05.2016
Managing two nursing units: Coronary care unit (CCU) and cardiac short stay (2 east), approximately 80 nursing staff to oversee
Managed critical care and medical surgical unit at SVM
Served at Patient care coordinator for a few months during a transition time
Collaborating and communicating with staff, patients, families, and physicians in relation to the patients care
Collaborating and communicating with upper management on implementing changes in the health care organization to help provide safer and more effective care to the patients
Managing staffing needs by ensuring there is a safe number of staff to care for patients, and ensuring the schedules are evenly balanced throughout the scheduling period
Identifying areas in nursing that need improvement and creating a plan to implement to improve those areas
Ensure that each unit has the adequate supplies needed to care for the patients
Ensuring patient flow through the units and removing barriers that prevent patient flow
Auditing charts and the two nursing units to ensure they are Joint Commission ready
Managing financials on each unit to ensure they are within their budgets
Regulatory readiness and quality improvement.
RN, ADON THEN ADVANCED TO DON
CONWAY HEALTHCARE & REHAB
01.2009 - 01.2012
Overseen an 89-bed nursing home with two lock down dementia units
Ensure quality care was provided to the residents
Worked with MDS coordinator to ensure Medicare patient were qualified for the Medicare wing
Audited charts and the facility to ensure proper care was provided and the facility was ready for the health department surveys
Collaborating and coordinating care with the families and residents to ensure that needs were being met with the residents
Managed the nursing staff schedules to ensure adequate staff was in the health care organization to care for the residents
Regulatory readiness.
FIELD NURSE THEN ADVANCED TO CASE MANAGER
CONWAY REGIONAL HEALTHCARE HOME HEALTH
01.2006 - 01.2009
Seen patients in their homes through home health doing admission, recerts, and discharges
Setting up needs for patients so they can live at home and have their health needs meet by health care professionals
Setting up schedules for nurses to go to homes of the patients daily
Intaking and accepting patients to home health
Assess patients’ condition during every visit and chart your observations
Perform evaluation tasks, including vital signs and medication review
Administer medication as prescribed by the patient’s Physician
Dress or redress open wounds and assess progress of healing
Educate patients and their families on proper home health care strategies and procedures
Coordinate with Occupational Therapists, Physical Therapists, Physicians and anyone else involved in the patient’s care plan
Provide palliative care as needed to keep the patient comfortable
Make recommendations for devices or tools that might improve the patient’s quality of life
Listen to the patient and respond to concerns or requests.
EMERGENCY ROOM RN
ST. ANTHONYS (NOW ST. VINCENT MORRILTON)
10.2003 - 01.2006
Assessed the patient's health, as well as detect changes in symptoms, health or pain and will need to know when action is necessary
Being sympathetic to a patient's needs and be able to deal with people in various states of pain, trauma and tragedy
Assisted in helping doctors operate, administer medicines and work with specific treatments that, if wrong could prove fatal
Attention to detail is crucial
Faced with multiple patients, with differing needs, stages of health and risks
Being organized and knowing how to prioritize will be helpful
ER Nurses face urgent, life-or-death situations almost daily
Being able to function in the heat of emergency will be necessary
Giving care under stressful circumstances requires patience.
ER PCT to RN
ST. MARY’S
01.2001 - 01.2003
Assessed the patient's health, as well as detect changes in symptoms, health or pain and will need to know when action is necessary
Being sympathetic to a patient's needs and be able to deal with people in various states of pain, trauma and tragedy
Assisted in helping doctors operate, administer medicines and work with specific treatments that, if wrong could prove fatal
Attention to detail is crucial
Faced with multiple patients, with differing needs, stages of health and risks
Being organized and knowing how to prioritize will be helpful
ER Nurses face urgent, life-or-death situations almost daily
Being able to function in the heat of emergency will be necessary
Giving care under stressful circumstances requires patience.
Education
MSN MHA -
University of Phoenix
01.2015
BSN -
Arkansas Tech University
01.2003
Accomplishments
DEANS LIST: ARKANSAS TECH UNIVERSITY 2001-2003
SIGMA THETA TAU INTERNATIONAL, HONORS SOCIETY IN NURSING 2014-current
References
Patsy Wallace, RN, Blue Eagle, 501-764-8850
Latasha Jenkins, RN Supervisor, Blue Cross Blue Shield, 501-681-9602
Sarah Loftin, CNO, 501-748-8157
Certification
Certified Case Manger
Timeline
Clinical Documentation Improvement Specialist
Arkansas Surgical Hospital
10.2021 - Current
RN CASEMANAGER
BLUECROSS BLUE SHIELD
10.2018 - 10.2021
NURSING SUPERVISOR
CHI ST. VINCENT HEART CLINIC
09.2016 - 10.2017
DIRECTOR OF NURSING
HERITAGE LIVING CENTER
05.2016 - 09.2016
NURSE MANAGER
CHI ST. VINCENT LITTLE ROCK (SVI) AND CHI ST. VINCNET MORRILTON (SVM)