Brandy Pritchett

Dynamic Front End Customer Service Manager at Walmart with a proven track record in enhancing customer satisfaction and fostering team collaboration. Skilled in employee training and performance evaluation, I successfully implemented strategies that improved service ratings and cultivated strong customer relationships, ensuring operational excellence and loyalty. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Approachable professional offers strong background in hospitality industry. Swiftly handles assignments and promptly resolves issues. Recognized for consistent attention to quality customer service. Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers. Seasoned professional proficient in operational procedures, leading teams and training employees. Reliable and diligent professional with first-rate skills in assigning, overseeing and assessing work. Protects customers, associates, and store assets by enforcing safety and security rules and procedures. Customer-focused Front End Customer Service Manager recognized for high productivity and efficient task completion. Possess specialized skills in customer relationship management, conflict resolution, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and superior customer service delivery. Remarkable professional with experience delivering superior level of customer service to guests and prospective guests. Proven to run front desk, keep customers satisfied and resolve any conflicts. Technically-savvy, friendly, punctual and always prepared for any challenge. Driven professional with strong history of satisfying customers through top-notch service and support. Self-starter with drive to continuously learn, develop and educate store personnel and customers to enhance success. Maintains assigned budget by controlling expenses, growing sales, and managing inventory.

• Won manager of the year 2024 at Walmart