Brandy Putt

Lead support for ALD office and management team. Support in areas of project planning, human resources, procurement, staffing, quality, property management, and facility maintenance. Conducts research and assembles data for assigned reports, presentations, and/or planning documents; assists in the analysis, design and implementation of business, operational, and/or programmatic initiatives to ensure organizational objectives. Currently serving on Ethics Committee, backup to Lead of JOWOG 30 Management team. Collaborate with several leaders across the Laboratory for Cultural Enhancement Working Group that has newly been established. Currently serving as acting Traffic and Pedestrian Program Manager; duties to include presenting to upper management, strategic planning and engagement, presenting at DOE SCIP Panel meetings, and budget planning.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents.
• Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
• Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.

• Managed and supported organization-wide privacy and security management measures.
• Cultivated a security-conscious company culture by fostering open communication about potential risks and encouraging staff to be vigilant in reporting suspicious activities or concerns.
• Addressed identified vulnerabilities promptly by collaborating with cross-functional teams for prompt resolution of issues.
• Conducted regular reviews of employee security clearances, ensuring appropriate access levels were maintained while reducing insider threats.
• Streamlined access control systems to minimize unauthorized entry without compromising ease of use for authorized personnel.
• OPSEC Team Lead

• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Greeted guests in with friendliness and professionalism.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Assisted manager in all aspects of business operations.
• Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
• Monitored and ordered supplies and materials to keep office well stocked.
• Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
• Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
• Reviewed and edited documents for accuracy, grammar and clarity.
• Developed and maintained filing systems to facilitate easy access to information electronically and ability to use high side/CMPC.
• Demonstrated adaptability by quickly mastering new software applications as needed for various tasks and projects.
• Expedited project completion times due to the ability to multitask effectively under tight deadlines.
• Assisted managers in decision-making processes based on thorough research and analysis of available data.
• Elevated company reputation through meticulous attention to detail in all aspects of work output.
• Maximized staff performance by assisting with training, onboarding, and performance evaluations.
• Offered technical support and troubleshot issues to enhance office productivity.
• Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
• Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
• Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
• Collected and input timesheet data into automated accounting system and processed labor corrections.
• Bolstered team morale through active listening skills that allowed colleagues to feel heard while sharing concerns or suggestions.
• Created and distributed agendas for meetings and conference calls as part of meeting preparation.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
• Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Volunteered to help with special projects of varying degrees of complexity.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Executed record filing system to improve document organization and management.
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
• Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained computer and physical filing systems.
• Updated reports, managed accounts, and generated reports for company database.
• Created, maintained and updated filing systems for paper and electronic documents.
• Developed and maintained successful relationships with vendors, suppliers and contractors.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Coordinated special projects and managed schedules.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Reported to senior management on organizational performance and progress toward goals.
• Delivered performance reviews, recommending additional training or advancements.
• Optimized workspace usage by reorganizing floor plans according to team needs and office layout constraints.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Established team priorities, maintained schedules and monitored performance.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Defined clear targets and objectives and communicated to other team members.

• Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
• Provided exceptional customer service, addressing patient concerns promptly and professionally.
• Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
• Handled sensitive situations involving distressed patients with empathy maintaining professionalism throughout interactions.
• Collected and validated patient demographics and insurance information.
• Verified insurance coverage and obtained necessary authorizations to ensure timely billing and reimbursement.
• Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
• Streamlined front-desk operations for improved patient flow and reduced wait times.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Managed high call volume while maintaining a professional demeanor, ensuring accurate communication of information.
• Enhanced patient satisfaction by providing efficient registration and scheduling services.
• Reduced billing errors by verifying demographic information and updating records as needed.
• Performed patient pre-admission, admission, transfer and discharge activities.
• Followed document protocols to safeguard confidentiality of patient records.
• Trained new staff on filing, phone etiquette and other office duties.
• Helped address client complaints through timely corrective actions and appropriate referrals.
• Engaged with patients to provide critical information.
• Greeted and assisted patients with check-in procedures.
• Processed payments using cash and credit cards, maintaining accurate records of transactions.
• Answered incoming calls, scheduled appointments and filed medical records.
• Verified patient insurance eligibility and entered patient information into system.
• Provided excellent customer service to patients and medical staff.