Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Brandy Quesinberry

Chillicothe,OH

Summary

Goal-oriented manager with distinguished experience in manufacturing, marketing, sales, finance, insurance and telecommunications industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

25
25
years of professional experience

Work History

Print Division Manager

Health Care Logistics
Circleville, OH
02.2017 - Current
  • Oversee daily operation in Print Production Division by leading, directing, coaching, counseling, and overall management of operations.
  • Promote and monitor safety guidelines to prevent on-the-job injuries.
  • Understand operation and capability of specified machines in the print production shop including flexographic and digital printers, custom cut foam, pad printers, seal machines, laser engravers and hot stamping machines for various media.
  • Met divisional objectives by recruiting and qualifying vendor and trade bases.
  • Research and keep up to date on industry trends and technology to increase efficiencies and future proof overall operations.
  • Ensure high levels of productivity, work quality and job satisfaction are met.
  • Exercised independent judgment in onboarding, training and motivating division staff to maximize performance.
  • Coach, manage and develop print team to high levels of performance.
  • Interviewing and hiring of candidates for open positions in department.
  • Supervised daily planning, coordination and administration for division operations.
  • Handled escalated complaints involving division operations and work of personnel under supervision.
  • Established clear and consistent policies and procedures including establishing SOP's for processes and FDA compliances.
  • Communicated and collaborated with stakeholders to achieve division objectives.
  • Participate with all levels of management and staff to maintain efficiencies and to meet commitments for our customers.
  • Controlled costs by streamlining operations and reducing waste.
  • Maintained up-to-date knowledge of competitor products and pricing in market served.
  • Set and oversaw division budgets in excess of $2,000,000 per year.

Exhibition Director

Health Care Logistics
Circleville, OH
08.2014 - 02.2017
  • Managed annual event schedule, defined event goals, strategies, ROI measurement, pre-event planning, registrations, signage, product selection, budgeting assistance, booth/exhibit design, logistics, shipping, setup/dismantle of displays, post-event lead management, post-event review/evaluation.
  • Drafted and initiated contracts with outside vendors, coordination of marketing and social media efforts utilizing Hoot Suite and execution of event-specific promotional collateral with exhibit/company staff.
  • Worked closely with organizational leadership and advisory board members to strategically affect marketing and social media direction.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Supervised onsite team of laborers, audio-visual technicians, and facility management team.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Account Manager

Health Care Logistics
Circleville, OH
11.2006 - 08.2014
  • Responsible for growing sales and contact base within assigned territory of Ohio and New Jersey hospital systems, by personally visiting and calling on customers, prospects, and leads in specialized markets.
  • Received, processed and recorded customer’s orders as needed, while interacting with company team members who support ordering, delivery, and billing process.
  • Attended trade shows, assisted with company sponsored continuing education classes and set up booths to market products.
  • Provided customers with an opportunity to receive samples, promotional products or evaluation orders and followed up in a timely manner to close the sale.
  • Troubleshoot work-related problems by sharing new ideas with other team members and supervisors by taking ownership of departmental success.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Oversaw new business development and customer servicing.
  • Liaised between account holders and various departments.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Contributed to annual revenue goals by selling new services and developing new accounts.
  • Listened attentively to client feedback and worked with product development team to introduce new services.
  • Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
  • Improved account management by predicting potential competitive threats and outlining proactive solutions.
  • Developed highly profitable pipeline based on multiple sales penetration techniques.
  • Consistent double digit growth year after year in assigned territories.

Operations Manager

Discovery Custom Homes
Circleville, OH
07.2004 - 11.2006
  • Responsible for financing and insurance at retail locations through in-house insurance company and internal and external lending institutions.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Devised processes to boost long-term business success and increase profit levels.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Handle all facets of purchase ordering, delegating contracted workers over home construction contracts and supervised profit and loss projections to corporate officers for investment and shareholding forecasts.
  • Facilitate funding of completed projects and arrange closings.
  • Communicate corporate governance guidelines and handle all aspects of human resources.
  • Exclusive customer service advocate mediating to avoid unsatisfied customers while generating referral business.

Mortgage Analyst Sales Manager

Ross County Home Lending
Chillicothe, OH
06.2002 - 07.2004
  • Origination, processing, and funding loans.
  • Structuring loans and pre-qualifying candidates for conventional, non-conventional, construction, refinancing, purchases as well as equity lines.
  • Familiar with FHA and VA practices.
  • Familiar with various lending practices as well as government backed financing and guidelines.
  • Proficient at reading credit reports and underwriting in addition to calculating debt to income ratios.
  • Handled vendor purchase orders and forecasted profit and loss calculations.
  • Assisted customers with refinancing mortgage loans, structuring deals, construction and obtaining bids from contractors.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans for commercial and consumer clients.
  • Built relationships with customers and community to establish long-term business growth.
  • Collaborated P & L for quarterly reporting as well as fiscal year reporting.
  • Held first-time home buyer seminars with attorneys and realtors to provide education on home buying process.
  • Built networking and referral systems through realtors and title companies.
  • Conferred with underwriters to aid in resolving mortgage application problems.

Sales and Marketing Rep/Trainer

Adelphia Communications
Chillicothe, OH
06.1998 - 06.2002
  • Maintained in-office calendar previewing upcoming ad campaigns.
  • Prepared for meetings and corresponded with member representatives on upcoming community driven events.
  • Responsible for developing consolidated call center performance reporting.
  • Corporate liaison for financial performance reporting.
  • Conducted evaluations and observed employee performance to identify areas of needed improvement.
  • Monitored employee progress and gave feedback to management and additional training requirements.
  • Developed effective training manuals, modules and teaching aids.
  • Developed training programs to meet company objectives.

Education

Annuity, Investment, Property, Casualty Licensures - Insurance

Morton College
Worthington, OH
12.2004

High School Diploma -

Huntington Local
Chillicothe, OH
05.1998

Skills

  • Profit and Loss Statements
  • Budget Administration
  • Quality Assurance and Control
  • Team Recruiting and Onboarding
  • Inventory Control
  • Performance Management
  • Employee Performance Reviews
  • Continuous Quality Improvement (CQI)
  • Staff Motivation
  • Strategic Planning
  • Critical Thinking

Affiliations

10/2003 – Present: Chamber of Commerce Member 1/2003 – Present: Chillicothe Social Society Member/Event Chair 10/2008 – Present: CB Chillicothe Member

Timeline

Print Division Manager

Health Care Logistics
02.2017 - Current

Exhibition Director

Health Care Logistics
08.2014 - 02.2017

Account Manager

Health Care Logistics
11.2006 - 08.2014

Operations Manager

Discovery Custom Homes
07.2004 - 11.2006

Mortgage Analyst Sales Manager

Ross County Home Lending
06.2002 - 07.2004

Sales and Marketing Rep/Trainer

Adelphia Communications
06.1998 - 06.2002

Annuity, Investment, Property, Casualty Licensures - Insurance

Morton College

High School Diploma -

Huntington Local

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Brandy Quesinberry