Brandy Randolph

• Removed trash from rooms and replaced liners to wastebaskets.
• Inspected each room for cleanliness, utilizing checklist to meet company standards.
• Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
• Polished and sanitized floors, counters, bathtubs and window sills.
• Replenished guest supplies and amenities.
• Reported guest issues, safety and maintenance concerns immediately to supervisor.
• Interacted pleasantly with clients and guests when performing daily duties.
• Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
• Washed and polished glass windows and doors to keep entryways clear and professional.
• Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Mapped out daily cleaning work assignments by assessing vacant room roster.

• Vacuumed floors and dusted furniture to maintain organized, professional appearance.
• Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
• Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
• Disinfected bathrooms and eliminated mold and soap scum from shower stalls and bathtubs.
• Worked with speed and efficiency to meet all job requirements.
• Checked inventory for required supplies and made lists for needed cleaning products.

• Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
• Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
• Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
• Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
• Generated warehouse shipping documents, packing lists and invoices.
• Examined packages and goods for damage and notified vendors of replacement needs.
• Checked all trailers inside and out making sure it was safe to go in and out off with the process called TDR (Trailer Dock Release.)
• Also drove fork lifts into trailers to get all items on pallets on truck

• Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
• Guarded restricted areas to prevent unauthorized entry.
• As a security officer for CES Security I was responsible for the overall safety of over 1000 of people who attended events at the Baltimore Convention Center regularly. It was my job to ensure that the premise was secure at all time to avoid trespassers. I also checked wristbands upon entrance and directed guest to the right destination

In my role as an Assistant Break/Fix Technician I was required to install operation system via the network (Boot from PXE), local flash drives and OEM cd. I have also learned how to create the bootable media necessary to start this process. I am comfortable repairing and reimaging computers troubleshooting light issues on Konica Minolita, Ricoh, and HP multifunction copiers.

• Kept team on track by assigning and supervising their activities and giving constructive feedback. During this time, I managed a team of 10-12 employees at a time by monitoring daily store operations and functions and handling scheduling needs. In addition,I managed the finances by balancing the registers and store safe as well as making deposits. As Assistant Manager I worked to ensure the staff was providing excellent customer service and was responsible for investigating and resolving customer complaints as well as rewarding employees for customer satisfaction.