Brandy Reynolds
Winter Haven
Summary
Well-qualified Office Administrator with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
8
8
years of professional experience
Work History
Office Manager
Sage Dental Management
07.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Updated reports, managed accounts, and generated reports for company database.
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
Office Manager
Aspen Dental
02.2018 - 05.2022
- Managing and maintaining a busy Dental office
- Managing at least 13-15 employees and providing support to the Practice Owner
- Assisting patients and developing a plan to get them the care they need.
- Oversaw and managed hiring process and assisted human resources.
- Reviewed and screened applicant resumes to identify qualified candidates.
New Homes Sales Consultant/Office Assistant
Progress Homes Of Central Florida
04.2016 - 01.2018
- Handling all marketing, sales and administrative responsibilities within our office/model center
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Preparing all pertinent documents needed to complete a New Home Sales Contract
- Preparing Permits for the City and County, Call-in required inspections needed to complete New Home Construction
- Responsible for marketing, creating flyers and EDDM’s for current and future promotions
Education
High School Diploma -
Edgewater High School
Orlando, FL05.2001
Skills
- Teamwork and Collaboration
- Staff Management
- Schedule Management
- Onboarding Processes
- Training and Development
- Administrative Skills
- Relationship Building
- Goals and performance
Timeline
Office Manager
Sage Dental Management
07.2022 - Current
Office Manager
Aspen Dental
02.2018 - 05.2022
New Homes Sales Consultant/Office Assistant
Progress Homes Of Central Florida
04.2016 - 01.2018
High School Diploma -
Edgewater High School
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