BRANDY ROBERTSON MSN,RN CPHQ
Lubbock,Texas
Summary
Dedicated healthcare professional with extensive experience in patient care and quality compliance. Proven reliability in high-stress environments, effectively collaborating with multidisciplinary teams to enhance patient outcomes. Strong analytical skills facilitate the implementation of solutions in complex healthcare settings.
Overview
1
1
Certification
29
29
years of professional experience
Work History
GI RN (GASTROINTESTINAL REGISTERED NURSE)
University Medical Center
Lubbock, Texas
05.2022 - Current
- Collaborated with surgical team and gastrointestinal physicians to coordinate patient care and improve procedural outcomes.
- Delivered intraprocedural care during gastrointestinal and pulmonary procedures, facilitating smooth operations.
- Administered pre and post-procedure care for gastrointestinal and pulmonary procedures, ensuring patient safety and comfort.
- Ensured surgical patients received essential pre and post-operative care for their comfort and safety.
OPERATING ROOM RN CIRCULATOR GENERAL SURGERY, TRAUMA AND ROBOTICS
University Medical Center
Lubbock, Texas
07.2020 - 05.2022
- Provided comprehensive perioperative care to surgical patients, ensuring safety and comfort throughout the process.
- Developed and implemented tailored nursing care plans for surgical patients, enhancing individualized care and outcomes.
- Collaborating with surgical teams and other medical professionals.
- Maintained organized inventory of surgical materials in the operating room, facilitating quick access and supporting surgical efficiency.
- Preparing patients for surgery by cleaning and disinfecting areas to be operated on.
- Recorded comprehensive surgical care notes to maintain accurate patient histories.
- Guided registered nurses in the operating room, providing training and support for professional development.
1115 DSRIP WAIVER COORDINATOR
University Medical Center
Lubbock, Texas
10.2018 - 07.2020
- Coordinated 1115 Delivery Reform Incentive Payment Program (DSRIP) Waiver quality metric to ensure compliance and effectiveness.
- Facilitated collaboration among RN and LVN care coordinators and community healthcare worker to improve patient support services.
- Identified and evaluated performance improvement opportunities, assisting in their implementation to enhance program outcomes.
- Management of a 1.5-million-dollar budget.
DIRECTOR PERFORMANCE IMPROVEMENT
University Medical Center
Lubbock, Texas
04.2017 - 10.2018
- Managed healthcare reform programs connected to CMS and the State of Texas.
- Identified, evaluated, and assisted in implementing performance improvement opportunities to enhance operational effectiveness.
- Managed a team of PI Abstractors, Committee Coordinators, Administrative Assistants, PI Analysts, and PI Data Specialists to streamline performance improvement initiatives.
- Compare internal practice with benchmarks and top-like performers.
- Introduce best practices to clinical staff.
- Planned, directed, and coordinated the policy and procedure system utilized house-wide.
- Ensured patient safety through regular assessments and staff training.
- Implemented risk management strategies to protect patients and staff.
- Coordinated RCA and HFEMA sessions to investigate incidents, leading to system enhancements and risk mitigation.
ASSISTANT DIRECTOR OF PERFORMANCE IMPROVEMENT
University Medical Center
Lubbock, Texas
07.2014 - 04.2017
- Introduced best practices to clinical staff, improving adherence to quality standards.
- Identified, evaluated, and implemented best practice processes to enhance operational efficiency.
- Compared internal practices with benchmarks and top-like performers to identify areas for improvement.
- Oversaw daily activities of PI Analyst and PI Abstractors for effective operations.
- Provide ongoing CMS updates to the COO, PI Director, and the Chief Medical Officer.
- Proficient use of Premier Quality Advisor.
PI ABSTRACTOR
University Medical Center
Lubbock, Texas
06.2014 - 07.2014
- Abstracted CMS core measures.
- Educated staff on CMS core measures to ensure compliance.
- Clinical chart reviews retrospective and concurrent.
- Analyze data for reporting from chart reviews.
- Fostered collaboration to improve team communication.
- Serve on multidisciplinary teams.
- Supported continued survey readiness through proactive engagement.
RN CASEMANAGER
Covenant Medical Center
Lubbock, Texas
02.2012 - 05.2014
- Collaborated with physicians, home health agencies, and durable medical equipment providers to develop and implement discharge plans that enhance patient outcomes.
- Coordinated discharge plans for patients.
- Coordinated with private insurance companies, Medicare, and Medicaid to supply clinical information for patient hospitalization review.
- Conducted evaluations and utilization reviews of assigned patients using Milliman Criteria to ensure quality patient management.
NURSE AUDITOR/ NURSE ABSTRACTOR
Ennis Regional Medical Center
Ennis, Texas
05.2010 - 02.2012
- Daily review of all medical records for compliance with Core Measures with Medicare and Medicaid.
- Abstraction of medical records for core measure and data entry of abstraction results using Comet and CART.
- Led initiatives to improve performance in core measure compliance, resulting in better patient care outcomes.
- Trained hospital staff and physicians on core measures to enhance compliance and understanding.
- CDAC verification scores consistently above the 95% bracket.
- Reviewed documentation integrity and recommended solutions to ensure appropriateness and completeness of medical charges for HIM and billing.
- Conduct chart audit meetings with clinical departments and work in coordination with the Business Office to ensure full billing compliance.
- Contributed to the Utilization Review committee's efforts in improving patient care protocols.
- Use of Interqual for utilization review of inpatient, outpatient cases and for RAC reviews.
- Supported the Quality Risk Manager in ensuring quality standards and managing risks.
CASE MANAGER / NURSE ABSTRACTOR
Ennis Regional Medical Center
Ennis, Texas
03.2008 - 05.2010
- Planned discharge for all patients in the hospital.
- Collaboration with physicians, home health agencies and durable medical equipment in regard to the discharge plans for the patient.
- Collaborated daily with private insurance companies, Medicare, and Medicaid to provide clinical information for hospitalization reviews, facilitating timely care decisions.
- Maintained high CDAC verification scores above 95% to ensure quality compliance.
- Trained hospital staff and physicians about core measures.
- Use of Interqual for utilization review of inpatient, outpatient cases and RAC reviews.
- Abstracted medical records for core measures and entered results using Comet and CART to ensure accurate data reporting.
- Daily collaboration with medical coding to ensure optimal billing opportunities.
PRN CVICU/ CICU STAFF NURSE
University Medical Center
Lubbock, Texas
07.2006 - 02.2008
- Provided immediate patient care, performing physical assessments with a focus on cardiac diagnosis to ensure timely interventions.
- Administered medications and treatments according to physician orders.
- Monitored patient conditions and reported changes to the healthcare team.
- Documented patient care procedures and coordinated patient transfers to medical floor or intensive care unit, enhancing continuity of care.
- Collaborated with multidisciplinary teams to coordinate patient care plans.
CLINICAL RESEARCH COORDINATOR
Division of Clinical Research, Texas Tech Health Sciences Center
Lubbock, Texas
07.2006 - 11.2007
- Managed patient recruitment and retention for ongoing research studies.
- Coordinated clinical trial protocols and ensured regulatory compliance.
- Oversaw data collection processes and maintained accurate study documentation.
- Coordinated daily operations for research studies, ensuring accurate documentation, timely submission of regulatory paperwork to the Institutional Review Board, and effective screening of potential subjects.
MEDICAL INTENSIVE CARE UNIT CLINICAL INSTRUCTOR
University Medical Center
Lubbock, Texas
09.2004 - 07.2006
- Instructed staff nurses in the Medical Intensive Care Unit, ensuring comprehensive training and accurate maintenance of training records.
- Facilitated hands-on training sessions for nursing students and healthcare professionals.
- Evaluated student performance through practical assessments and feedback sessions.
- Developed the curriculum for clinical education programs at University Medical Center.
STAFF RN POST ANESTHESIA CARE UNIT
Covenant Medical Center
Lubbock, Texas
03.2001 - 12.2003
- Delivered immediate postoperative care, focusing on thorough physical assessments and effective airway management to ensure patient stability.
- Administered medications and monitored patient responses daily.
- Documented patient care details and facilitated seamless transfer of patients to the medical floor or intensive care unit, optimizing continuity of care.
- Collaborated with interdisciplinary teams to develop patient care plans.
- Educated patients and families on health management and recovery processes.
AGENCY RN
Medical Staffing Network
Lubbock, Texas
05.2001 - 04.2005
- Executed full range of staff RN responsibilities in medical surgical and intensive care units, contributing to high standards of patient care.
- Administered comprehensive nursing care in diverse intensive care units, ensuring optimal patient outcomes.
- Administered medications and monitored patient responses to treatments consistently.
- Collaborated with healthcare teams to develop individualized care plans for patients.
- Provided patient care in various clinical settings across multiple healthcare facilities.
STAFF RN SURGICAL INTENSIVE CARE UNIT
Covenant Medical Center
Lubbock, Texas
10.1999 - 05.2001
- Executed critical nursing responsibilities in intensive care, monitoring patient conditions and collaborating with multidisciplinary teams to optimize care.
- Administered immediate postoperative care to patients, ensuring accurate physical assessments, timely medication administration, and thorough documentation.
- Monitored patient vital signs and reported changes to healthcare team promptly.
- Administered medications and treatments per physician orders and established protocols.
- Collaborated with interdisciplinary teams to develop comprehensive patient care plans.
RN CHARGE NURSE
Midland Dialysis Center
Midland, Texas
02.1999 - 06.1999
- Supervised patient care techs and LVNs, coordinated effective patient care for individuals undergoing dialysis.
- Delivered comprehensive care for hemodialysis patients, ensuring adherence to treatment protocols and improving patient outcomes.
- Assisted families in navigating health needs, fostering better communication and support during treatment.
RN CHARGE NURSE
Stanton Care Center
Stanton, Texas
05.1997 - 02.1999
- Led team of LVNs and CNAs to deliver high-quality patient care.
- Ensured timely documentation of required forms in compliance with Medicare through effective planning and skill demonstration.
- Physical assessment and care of patients assigned to a Skilled Nursing Facility.
Education
MSN EXECUTIVE -
Chamberlain College
12-2018
BSN -
University of Phoenix
12-2007
ADN -
Amarillo College
12-1996
Skills
- Patient Assessment
- EHR management
- Electronic Health Records
- Regulatory Compliance
- Quality compliance
- Performance improvement
- Data Analysis
- Resource allocation
- Clinical research
Certification
- CERTIFIED PROFESSIONAL HEALTHCARE QUALITY, National Association of Healthcare Quality, 2015-10
- LICENSURE, RN Texas 639855
Timeline
GI RN (GASTROINTESTINAL REGISTERED NURSE)
University Medical Center
05.2022 - Current
OPERATING ROOM RN CIRCULATOR GENERAL SURGERY, TRAUMA AND ROBOTICS
University Medical Center
07.2020 - 05.2022
1115 DSRIP WAIVER COORDINATOR
University Medical Center
10.2018 - 07.2020
DIRECTOR PERFORMANCE IMPROVEMENT
University Medical Center
04.2017 - 10.2018
ASSISTANT DIRECTOR OF PERFORMANCE IMPROVEMENT
University Medical Center
07.2014 - 04.2017
PI ABSTRACTOR
University Medical Center
06.2014 - 07.2014
RN CASEMANAGER
Covenant Medical Center
02.2012 - 05.2014
NURSE AUDITOR/ NURSE ABSTRACTOR
Ennis Regional Medical Center
05.2010 - 02.2012
CASE MANAGER / NURSE ABSTRACTOR
Ennis Regional Medical Center
03.2008 - 05.2010
PRN CVICU/ CICU STAFF NURSE
University Medical Center
07.2006 - 02.2008
CLINICAL RESEARCH COORDINATOR
Division of Clinical Research, Texas Tech Health Sciences Center
07.2006 - 11.2007
MEDICAL INTENSIVE CARE UNIT CLINICAL INSTRUCTOR
University Medical Center
09.2004 - 07.2006
AGENCY RN
Medical Staffing Network
05.2001 - 04.2005
STAFF RN POST ANESTHESIA CARE UNIT
Covenant Medical Center
03.2001 - 12.2003
STAFF RN SURGICAL INTENSIVE CARE UNIT
Covenant Medical Center
10.1999 - 05.2001
RN CHARGE NURSE
Midland Dialysis Center
02.1999 - 06.1999
RN CHARGE NURSE
Stanton Care Center
05.1997 - 02.1999
MSN EXECUTIVE -
Chamberlain College
BSN -
University of Phoenix
ADN -
Amarillo College