Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brandy Romero

Pleasanton

Summary

I have 20 years' experience in the restaurant industry being a dedicated manager as well as server with proven strengths in customer service, cash handling, and team building, delivering exceptional dining experiences through efficient order management and food safety practices.

Overview

9
9
years of professional experience

Work History

server

cafe ole
San Antonio
09.2024 - Current
  • Assisted in training new staff on service procedures.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Managed customer inquiries and resolved issues promptly.
  • Handled cash transactions and processed payments accurately.

owner

self employed remodeler
Denver
01.2019 - 07.2023
  • Collaborated with clients to understand design preferences and project requirements.
  • Trained junior remodelers on techniques, tools, and safety protocols effectively.
  • Maintained customer satisfaction by finishing projects with skill and adding professional details for best-in-class work.
  • Applied superior abilities in plumbing, carpentry, and finishing to complete high-quality work for various projects.
  • Managed all aspects of home remodeling projects from design to completion.

General Manager

avaitors bar and grill
Watkins
01.2017 - 01.2019
  • Maintained compliance with health and safety regulations in food service operations.
  • Cultivated positive relationships with customers to foster a welcoming environment.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.

Education

TABC Certified - Alcohol

TABC
San Antonio, TX
08-2024

Food Handlers - Food And Nutrition

Food Handlers
San Antonio, TX
08-2024

High School Diploma -

Poudre
Fort Collins, CO
06-2001

Culinary Arts - Culinary Arts

Clearfield Job Corps
Clearfield
07-2000

Skills

  • Food safety
  • Cash handling
  • Team building
  • Conflict resolution
  • Point of sale (POS) system operations
  • Positive guest interactions
  • Server training
  • Passion for customer satisfaction

References

References available upon request.

Timeline

server

cafe ole
09.2024 - Current

owner

self employed remodeler
01.2019 - 07.2023

General Manager

avaitors bar and grill
01.2017 - 01.2019

TABC Certified - Alcohol

TABC

Food Handlers - Food And Nutrition

Food Handlers

High School Diploma -

Poudre

Culinary Arts - Culinary Arts

Clearfield Job Corps

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