Summary
Overview
Work History
Education
Skills
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References
Education and Training
Timeline
Generic

Brandy Romero

Pleasanton

Summary

Dynamic professional with extensive experience in the food service industry, including a successful tenure as General Manager at Aviators Bar and Grill. Proven expertise in food safety management and conflict resolution, consistently enhancing customer satisfaction and operational efficiency. Adept at training staff and fostering a collaborative team environment.

Overview

9
9
years of professional experience

Work History

server

cafe ole
San Antonio
09.2024 - Current
  • Assisted in training new staff on service procedures.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Managed customer inquiries and resolved issues promptly.
  • Handled cash transactions and processed payments accurately.

owner

self employed remodeler
Denver
01.2019 - 07.2023
  • Collaborated with clients to understand design preferences and project requirements.
  • Trained junior remodelers on techniques, tools, and safety protocols effectively.
  • Maintained customer satisfaction by finishing projects with skill and adding professional details for best-in-class work.
  • Applied superior abilities in plumbing, carpentry, and finishing to complete high-quality work for various projects.
  • Managed all aspects of home remodeling projects from design to completion.

General Manager

avaitors bar and grill
Watkins
01.2017 - 01.2019
  • Maintained compliance with health and safety regulations in food service operations.
  • Cultivated positive relationships with customers to foster a welcoming environment.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.

Education

TABC Certified - Alcohol

TABC
San Antonio, TX
08-2024

Food Handlers - Food And Nutrition

Food Handlers
San Antonio, TX
08-2024

High School Diploma -

Poudre
Fort Collins, CO
06-2001

Culinary Arts - Culinary Arts

Clearfield Job Corps
Clearfield
07-2000

Skills

  • Food safety management
  • Cash handling accuracy
  • Team collaboration
  • Conflict resolution skills
  • POS system operations
  • Guest interaction excellence
  • Server training expertise
  • Customer satisfaction focus

<Enter your own>

References

References available upon request.

Education and Training

other,other,other,other

Timeline

server

cafe ole
09.2024 - Current

owner

self employed remodeler
01.2019 - 07.2023

General Manager

avaitors bar and grill
01.2017 - 01.2019

TABC Certified - Alcohol

TABC

Food Handlers - Food And Nutrition

Food Handlers

High School Diploma -

Poudre

Culinary Arts - Culinary Arts

Clearfield Job Corps