Brandy Royse
Salina,KS
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results. Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly. Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
5
5
years of professional experience
Work History
Cashier Lead
Pilot Flying J Travel Center
Salina, KS
08.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Medical Assistant Student
Comcare Santa Fe
02.2024 - Current
- Assisted in taking patient vital signs and medical history information.
- Performed basic laboratory tests such as urinalysis, hemoglobin and hematocrit, and blood glucose levels.
- Provided patient education on various health topics including nutrition and exercise.
- Prepared patients for examinations by obtaining necessary supplies and equipment.
- Greeted patients warmly upon arrival to the office or clinic setting.
- Entered data into electronic medical records systems accurately and efficiently.
Cashier
Kwikshop
06.2019 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Performed other duties as assigned by management.
Travel CNA
Vision Staffing Solutions Inc.
03.2022 - 10.2023
- Assisted with patient transportation to and from medical appointments and other destinations.
- Provided assistance with daily living activities such as bathing, dressing, grooming, and toileting.
- Reported any observed changes in patient conditions to the appropriate personnel.
- Documented all services rendered including mileage driven and time spent on each trip assignment accurately in accordance with agency policy guidelines.
- Communicated effectively with interdisciplinary team members regarding patient needs.
- Acted as an advocate for patients who cannot speak up for themselves.
- Responded quickly and calmly in emergency situations.
- Assisted patients with personal hygiene tasks such as brushing teeth and washing hands.
- Educated family members about proper care techniques when applicable.
- Performed light housekeeping duties such as changing linens or tidying up rooms after a long day of travel.
- Implemented infection control procedures when caring for multiple patients at once.
Education
Some College (No Degree) - Registered Nurse
Medical Assistant - Nursing
08.2024
Work in a Doctors Office setting doing the Clinical Office side of nursing. The job requirements are to maintain workloads in high accurate detail of office visits, including answering phone calls creating workloads and checking vitals on patients. Rooming patients and taking vitals, scheduling appointments. Also includes small procedures like ear irritation and drawing up medicine in syringes for Doctors use.
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Customer service excellence
- Money handling
- Cash handling and management
- Customer relations
- Professionalism and courtesy
- POS system operations
- Attention to detail
- Decision making aptitude
- Sales expertise
Timeline
Cashier Lead - Pilot Flying J Travel Center
08.2024 - Current
Medical Assistant Student - Comcare Santa Fe
02.2024 - Current
Travel CNA - Vision Staffing Solutions Inc.
03.2022 - 10.2023
Cashier - Kwikshop
06.2019 - Current
Brown Mackie College - Salina - Some College (No Degree), Registered Nurse
Barton Community College - Medical Assistant , Nursing
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