Brandy Sacra

Handled guest check-ins efficiently. Managed the sale and ringing up of retail items.

• Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
• Streamlined check-in process to decrease wait times and increase customer satisfaction.
• Responded to incoming guests, and telephone calls with efficiency and professionalism.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Performed cash, card, and check transactions to complete customer purchases.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Handled guest check-ins efficiently. Managed the sale and ringing up of retail items.

• Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
• Streamlined check-in process to decrease wait times and increase customer satisfaction.
• Responded to incoming guests, and telephone calls with efficiency and professionalism.

• Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
• Grilled meats and seafood to customer specifications.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross- contamination
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.

• Greeted guests, promoted specials, and took orders.
• Collaborated with team members to maintain a smooth workflow during busy hours.
• Kept workplace clean and organized in line with restaurant policies.
• Increased speed of service through effective multitasking and time management skills.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Replenished serving stations with fresh food and cleaned up spills.
• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• Prepared and served hot and cold sandwiches based on customer preferences.
• Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
• Accurately operated cash register to process customer payments.
• Prepared salads, soups and sandwiches for customers.
• Prepared recipe ingredients by washing, peeling, cutting, and measuring.
• Operated manual and electric appliances to peel, slice, and trim food.