Brandy Shell
352 Razorback Drive, Hot Springs,AR
Summary
Accomplished Human Resources Professional skilled at providing comprehensive human resource consultation and support services. Possess 12+ years of success in developing and supporting HR frameworks that drive a culture of excellence while systematically enhancing talent development, benefits administration, and employee engagement processes through advanced strategies. Combines HR best practices to enhance relationship building, management training, and solutions to complex HR related issues.
Overview
14
14
years of professional experience
Work History
Senior Recruiter
CommonSpirit Health
07.2021 - Current
- Enhanced candidate pipeline by utilizing various sourcing strategies, including social media, networking events, and job postings.
- Maintained up-to-date knowledge of industry trends and labor market data to inform recruitment strategies accordingly.
- Conducted thorough candidate screenings, resulting in higher quality interviews and placements.
- Assisted hiring managers in creating accurate job descriptions that accurately reflected role requirements and attracted qualified applicants.
- Fostered positive candidate experiences through transparent communication throughout the recruiting process.
- Developed strong relationships with hiring managers to better understand their needs and successfully fill vacancies in a timely manner.
- Trained junior recruiters on best practices for sourcing, interviewing, and candidate management.
- Negotiated favorable compensation packages for new hires, ensuring company remained an attractive employer of choice.
- Advised managers on best practices to maintain compliance with applicable laws.
- Union contract experience and interpretation, including applying contract language during RIFs and biding process.
Human Resources Business Partner
Systems LLC
02.2019 - 07.2021
- Coached managers on effective employee relations strategies to address workplace conflicts proactively by providing daily expert advice on employment management and employment policies.
- Managed complex employee relations issues to promote a healthy workplace culture.
- Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.
- Partnered with senior leaders on organizational development initiatives for continued growth.
- Promoted and enabled necessary changes to align operations with strategic plans.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Championed diversity and inclusion initiatives, cultivating a welcoming organizational culture for all employees.
- Collaborated with leadership to assess and improve policies across board.
- Facilitated effective communication between management and staff, fostering a positive work environment.
Recruitment Manager
EngageMED, Inc.
11.2018 - 12.2019
- Organized successful recruiting events such as job fairs and campus visits, raising awareness of company culture and career opportunities.
- Analyzed recruitment metrics regularly to identify areas of opportunity for improvement, implementing necessary adjustments to enhance overall performance.
- Managed recruitment team and trained and mentored new advisors.
- Reduced external agency cost by more than 20% in the first quarter by developing and managing a revenue generating internal staffing pool for clinical support.
Faculty Recruitment Coordinator
University Of Arkansas For Medical Sciences
11.2017 - 11.2018
- Facilitated full-cycle recruitment and onboarding for faculty and staff; including, immigration efforts, relocation, and hospital credentialing for all medical doctors.
- Coordinated dual onboarding with multiple hospital facilities; UAMS, VA, and ACH
- Monitored annual faculty requirements for evaluations and tenure applications while serving as the Promotion and Tenure Administrator.
- Served as Inventory Control Manager for the department.
Human Resources Generalist
Optum 360 / MedSynergies
12.2016 - 11.2017
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
Human Resources Benefits Coordinator
Dyke Industries, Inc.
02.2016 - 12.2016
- Ensured compliance with federal, state, and local regulations by staying current on changing legislation related to employee benefits.
- Performed audits to confirm proper payroll deductions to fund voluntary and involuntary benefits.
- Resolved complex employee issues regarding benefit coverage disputes or claim processing delays by working collaboratively with insurers.
- Analyzed benefits utilization data to make informed recommendations for plan design changes, optimizing costeffectiveness.
- Conducted regular audits of benefit records to identify errors or inconsistencies that required correction or follow-up action.
- Managed relationships with insurance carriers and vendors, ensuring quality service delivery to employees.
- Partnered with HR manager to coordinate onsite benefits vendor meetings, wellness fairs and related events.
- Facilitated seamless transitions between benefit providers when necessary due to mergers/acquisitions or plan changes.
- Facilitated open enrollment processes and coordinated paperwork to to assist employees with benefit options.
- Assisted in the management of FMLA/LOA requests, ensuring timely processing and accurate tracking of leaves taken.
- Participated in annual vendor negotiations to secure competitive pricing for various benefit plans offered by the company.
- Developed comprehensive annual open enrollment materials, facilitating a smooth process for all employees.
- Conducted benefits presentations for new hires, individuals and groups of employees.
- Collaborated with payroll department to resolve any discrepancies related to benefits deductions or adjustments.
Human Resources Coordinator
Arauco North America
03.2015 - 02.2016
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Managed benefits administration, ensuring timely enrollment and accurate recordkeeping.
- Supported managers in addressing employee concerns, fostering positive workplace relationships.
Human Resources Assistant
Arkansas State University Mountain Home
07.2012 - 07.2014
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Organized new employee orientation schedules for new hires.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Applied mediation and collaboration to successfully resolve employee complaints and grievances.
Administration Assistant
Ozarka College
09.2010 - 07.2012
- Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management figures in real-time situations.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and student program enrollment data.
- Managed travel arrangements for senior executives, including flight bookings, hotel reservations, and transportation services as needed.
- Expedited invoice processing and expense tracking to maintain accurate financial records for budgeting purposes.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Supported executive staff by drafting correspondence and preparing presentation materials for meetings, conferences, or other events.
Education
Bachelor of Science - Human Resources Management
Arkansas State University
Jonesboro2018
Skills
- Labor & Employment Law
- Contract Negotiation and Review
- Retention Strategies
- Policy Implementation
- Benefits Administration
- Recruitment Strategies
- Compensation Strategies
- Team Building & Training
- ADP/Workday/Lawson/Kronos/Icims/SAP
Accomplishments
- 2014 Staff Member of the Year, Arkansas State University
- 2023 Sister Margaret Vincent Blandford Leadership Award, CHI St. Vincent
Timeline
Senior Recruiter
CommonSpirit Health
07.2021 - Current
Human Resources Business Partner
Systems LLC
02.2019 - 07.2021
Recruitment Manager
EngageMED, Inc.
11.2018 - 12.2019
Faculty Recruitment Coordinator
University Of Arkansas For Medical Sciences
11.2017 - 11.2018
Human Resources Generalist
Optum 360 / MedSynergies
12.2016 - 11.2017
Human Resources Benefits Coordinator
Dyke Industries, Inc.
02.2016 - 12.2016
Human Resources Coordinator
Arauco North America
03.2015 - 02.2016
Human Resources Assistant
Arkansas State University Mountain Home
07.2012 - 07.2014
Administration Assistant
Ozarka College
09.2010 - 07.2012
Bachelor of Science - Human Resources Management
Arkansas State University
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