Brandy Shuck
Lawton
Summary
Customer Service Professional experienced in enhancing customer experiences and delivering exceptional support in fast-paced environments. Managed operations across diverse roles, ensuring high standards of service and cleanliness while fostering teamwork and efficiency. Focused on leveraging strong communication and problem-solving skills to contribute effectively to organizational goals.
Overview
19
19
years of professional experience
Work History
Custodian/cleaner
Hilliary
07.2024 - 04.2026
- Ensured cleanliness and orderliness of facilities through routine cleaning tasks, enhancing overall hygiene and guest satisfaction.
- Monitored and restocked cleaning supplies, complied with safety protocols, and promptly addressed maintenance issues to maintain a safe and welcoming environment.
- Managed maintenance for 7 Hilliary buildings and 3 Airbnb properties, ensuring clean and functional spaces.
- Maintained cleanliness and orderliness of facilities by performing routine cleaning tasks.
Owner
Shucks remodeling
Lawton
10.2017 - 02.2023
- Managed all aspects of business operations, including strategic planning, financial management, and customer service.
- Managed all aspects of business operations, including strategic planning, financial management, and customer service.
Assistant manager
Sonic
Elgin
01.2007 - 07.2017
- Managed daily operations, supervised staff, ensured high customer satisfaction.
- Assisted with daily operations, supervised staff, and maintained high levels of customer satisfaction.
- Coordinated training and development programs for team members, monitored inventory and sales performance, implemented strategies to improve efficiency.
- Cultivated positive team interactions to enhance collaboration.
Education
High school -
MacArthur high school
Lawton, okSkills
- Facility maintenance
- Safety protocols
- Customer service
- Detail orientation
- Problem Solving
- Adaptability
- Communication
- Written communication
- Communication proficiency
- Leadership
- Collaboration skills
- Team collaboration
- Interpersonal skills
- Analytical skills
- Responsible and dependable
Languages
English
Timeline
Custodian/cleaner
Hilliary
07.2024 - 04.2026
Owner
Shucks remodeling
10.2017 - 02.2023
Assistant manager
Sonic
01.2007 - 07.2017
High school -
MacArthur high school