Brandy Snyder
Rio Dell,CA
Summary
Dynamic and results-driven professional with extensive experience at 7-Eleven, excelling in customer service and team leadership. Proven ability to enhance customer satisfaction through effective problem resolution and staff training. Skilled in inventory management and proficient in computer systems, demonstrating strong organizational and multitasking capabilities.
Overview
4
4
years of professional experience
Work History
Parts/Service
Bryant's Tractor and Mower INC
06.2022 - 02.2025
- Finish transactions on register
- Clean, stock and maintain sales floor
- Assist customers and technicians in looking up parts on various websites
- Recieve and distribute freight
- Make order recommendations
- Assemble small engine equipment
- Assist in diagnosing issues with equipment
Store Manager
7-eleven
05.2021 - 06.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Advanced CAT1 - Culinary Arts
Fort Simcoe Job Corps
White Swan, WA06.2000
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organization and time management
- Problem resolution
- Verbal communication
Timeline
Parts/Service
Bryant's Tractor and Mower INC
06.2022 - 02.2025
Store Manager
7-eleven
05.2021 - 06.2022
Advanced CAT1 - Culinary Arts
Fort Simcoe Job Corps
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